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BPO-Sutra : True Stories from India's BPO and Call Centres
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BPO-Sutra : True Stories from India's BPO and Call Centres

2.68  ·  Rating Details ·  72 Ratings  ·  8 Reviews
Published 2009 by Rupa & Co
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Community Reviews

(showing 1-30)
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Bhargavi Balachandran
A compendium of real life BPO stories compiled and edited by Sudhindra Mokhasi. 150 accounts that gives us insights into lives of people working in the industry touted as one of the Sunrise industries in India.Sudhindra himself has worked in various BPOs for almost a decade and some of the stories are drawn from his own experiences.

The stories are mostly one-two pagers and make for a light time pass read.No deep insights or wit here.The stories mostly revolve around abusive clients,dumb clients,
Apurv Verma
Jun 30, 2014 Apurv Verma rated it did not like it
It is a nicely written but a collection of very ordinary stories. It's more like an information booklet on what happens at a BPO. Story lies everywhere, but not every story is good enough to write.
Aug 30, 2009 Sunny rated it really liked it
I remember one Night at Call center as a trainee.
Would be really good to know some stories from training sessions that happen, which as awesome fun as well.

Overall a very good read, and describing true aspects of people living in two worlds.

BPO has given me my name sunny Chau, so whats yous.
Arjun Manohar
Oct 25, 2010 Arjun Manohar rated it it was ok
I felt that it is a mixture of real and spiced up stories. However, this stories give helps you get a flavor of the india's bpo work culture.
Vijetha Suvarna
Dec 02, 2009 Vijetha Suvarna rated it it was ok
Shelves: fiction, indian
Fun to read, especially for people like me who are inquisitive to know what goes on in those 'grave-yard shifts'!!!
Nov 05, 2012 Kaptain rated it liked it
Having spent some time in a BPO, I can definitely relate to these stories. Messed up industry uh !
Nov 27, 2012 Aaryan rated it really liked it
Shelves: bpo
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