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The No Complaining Rule: Positive Ways to Deal with Negativity at Work

3.99  ·  Rating Details ·  1,734 Ratings  ·  177 Reviews
Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to ad ...more
Kindle Edition, 177 pages
Published (first published January 1st 2008)
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Aug 31, 2012 Elizabeth rated it did not like it  ·  review of another edition
The No Complaining Rule Positive Ways to Deal with Negativity at Work by Jon Gordon

My book club selected this book after a manager at our company recommended it. To be clear, we picked it as a joke. I went in thinking I'd give it a good skim and a chuckle. I was wrong. This book sucked me in immediately because of HOW COMPLETELY TERRIBLE IT IS. I had to continue reading for entertainment. Allow me to share with you some of my favorite worst passages in this atrocious excuse for a book.

Exhibit A: Some fantastically awful character descriptions:
"He was a fast-talking northeast
Jun 19, 2012 Ashley rated it did not like it  ·  review of another edition
This is a light and insubstantial little book that tells us what we all probably already know: positivity breeds a better work environment. The book presents a quick action plan to weed out negativity in the work place. I'll save you the cheesy (and at times really sexist) novella: 1: understand the cost of negativity, 2: understand the no complaining rule, 3: define justified complaining vs mindless, 4: identify your complaint/solution process, 5: act on that process, 6: celebrate successes, 7: ...more
Apr 05, 2009 pri rated it liked it  ·  review of another edition
Shelves: 2009
It definitely did read a bit like an after school special - I could even imagine the accompanying music. And towards the end I did feel very 'blah blah syrup syrup' THE END. BUT - the principle is marvelous. That workplaces lose efficiency due to mindless complaining and that being able to foster and grow a more positive environment was crucial to success. Love the idea, which can be summed up in the quote below, but didn't like the fable way it was shared.

Employees are not allowed to min
I feel like this author did some meaningful research, came up with useful strategies, and then realized that books are supposed to be more than three pages. Seriously, this is a very simple suggestion to live life more positively buried in an absurdly cheesy story.
Elham Kohestani
A good book to read in case you are surrounded by negative thoughts or if you are continually wasting your time on complaining about the situation you are, the problems you are facing with etc. The good point about the book is that it can be applied both in working life and personal life.
Mar 25, 2017 Amanda rated it liked it  ·  review of another edition
Kind of cheesy story, but a really good idea. Now to implement this at work and in life...
Hi Guys!

One of you…. You know who you are…. Shared a VERY inspirational book with me today that I was compelled to share with all of you. It is called The No Complaining Rule by Jon Gordon. It is a story about a woman who has lots of things going amiss in her life- we all have that number right! ;) Anyhow…. At work things heat up and simultaneously she finds out that she needs to go to the hospital for some important tests because she might have breast cancer. What could be worse???? She is angr
Feb 27, 2017 Holly rated it it was amazing  ·  review of another edition
We all complain! Every one of us is guilty of this habit, but why? Why is it so easy to complain and focus on the negative instead of the positive? Why can't we offer solutions to problems instead of complaining about them? This book offers great insight into complaining, and what can be done to end this frustrating habit!
Loy Machedo
Dec 05, 2011 Loy Machedo rated it really liked it  ·  review of another edition

Of all the years, first as an employee and then as a professional trainer and speaker, I have never come across any company that had its employees & employers not complain about each other.
Almost every company has this problem. Not just company. Every family, every relationship and everyone else.
In fact you don’t have to go very far.
If you have anyone that closely resembles anything like me (apart from all the ink all over my body) working in your company, it would be highly profitable fo
André Gomes
Aug 07, 2012 André Gomes rated it liked it  ·  review of another edition
Shelves: audible
Complaining serves little purpose, hurts and kills productivity and moral.

One negative person can create a miserable environment for everyone else.

Complaining and negative emotions are associated with decreased life span, fewer friends, increased risk of heart attack, more stress and no success.

Do not complain to anyone other then your supervisor/management and be prepared to give a solution to that which you complain about! It's not that you should ignore things that are wrong or not working, b
Oct 10, 2012 Peyton rated it it was ok  ·  review of another edition
Shelves: 2-stars
I like the concepts, but they get bogged down by the goofy "story" that frames them. The next time I think a professional book needs to be more narrative and less didactic, I'll remember this one and count my blessings.
Mar 17, 2016 Kenya rated it it was amazing  ·  review of another edition
Just what I needed

This book helps put life in perspective. A gentle reminder of how we
should be more appreciative of all that God has done for us and how we must choose how to respond when life doesn't always turn out as planned.
My children and I have implemented the no complaining rule for one week. We are on day three. Gordon's quick reads are life-changing. In the same fashion as The Energy Bus, the no complaining rule gives meaningful, easy tips to add positive change to your life immediately.
Brenda Charneski
It's possible to turn negative behavior in to postive actions, but it needs to happen from the top down.
Oct 31, 2016 Rachel rated it it was ok  ·  review of another edition
Totally agree with the principle but horrified by the execution.

Is that a complaint or a keen observation?
Jul 17, 2008 Alea rated it liked it  ·  review of another edition
Shelves: read-for-review
The No Complaining Rule could be considered a self-help book. Though the way the information is presented brings it into an entirely new category.

The No Complaining Rule is told as a story. The story of Hope, Vice President of Human Resources at a computer company. The story starts out with Hope going through some person problems, she comes into work to find out the company is also experiencing some problems. Her boss, Dan leaves it up to Hope to help them find their way out of this mess, speci
Cathy Allen
We all need more "Positive Ways to Deal with Negativity at Work." Sometimes we are the center of negativity ourselves and sometimes we have a co-worker who is. Either way, this book is a strong contribution to the self-help literature. Writing fable-style, with a lead character whose personal and professional life is headed south, Gordon gives us a way to connect our own situations with his master thesis. Chronic venting is not productive... it creates a downward spiral of negativity that makes ...more
Feb 10, 2016 Matthew rated it really liked it  ·  review of another edition
I'm a fairly positive/optimistic person already, but this served as a great reminder of how important it is to stay positive and run those potential complaining moments into something else. Here are a few of my favorite thoughts:

"God is a big proponent of the No Complaining Rule. I would even venture to say that God originated it."

"...the goal of this book is not to eliminate all complaining, just mindless, chronic complaining. And the bigger goal is to turn justified complaints into positive so
Ryan Dejonghe
Feb 04, 2014 Ryan Dejonghe rated it really liked it  ·  review of another edition
I’m not sure how I feel about business books told in parable form. GETTING TO IT was one of my favorite personal success books from last year felt so much better to me than an equally good in concept book by the same authors called JUGGLING ELEPHANTS. The point is, there’s good material in THE NO COMPLAINING RULE, but I’m not sure telling a book-long parable is the most effective delivery system.

As far as the content of the book—it’s great. I’m walking away from this with several ideas to implem
Aug 31, 2008 Rick rated it it was amazing  ·  review of another edition
I just finished this book and it is marvelous. I have heard of the Complaint Free World concept and actually have the purple wristband. This book is NOT affiliated with the above mentioned organization, but does acknowledge them in the book.

The concept is simple, stop complaining for one day. Use resources such as when you think of a complaint add a but. For example: The mechanics are taking much too long to fix my car...but I should be happy it can be fixed. You can focus on get to instead of
Dani Shuping
Nov 29, 2011 Dani Shuping rated it it was amazing  ·  review of another edition
Are you a chronic complainer? Take a look at your life and do you spend most of your time talking to people? And when you complain do you offer suggestions for ways to improve it? This is the premise behind this book and a plan to reduce complaints, not only at work, but in the rest of your life as well. And before you get in a tizzy, no complaining isn't necessarily wrong. But, when it starts consuming your life perhaps its a chance to step back. And if at work that's all you hear, ...more
Shonna Froebel
Nov 19, 2012 Shonna Froebel rated it it was amazing  ·  review of another edition
Shelves: work-related
This short but good book talks about ways to deal with negative energy and attitudes, not just in the workplace, but also in life in general.
Using a fictional situation, the book follows an HR director of a company dealing with problems that can be traced back to negative attitudes at work. The company must find a way of dealing with the current situation and ensuring that the employees engage in more positive actions and attitudes.
In her personal life the HR director, aptly named Hope, is also
Aug 24, 2011 Lnlisa rated it really liked it  ·  review of another edition
Shelves: self-help, audiobook
Hope, the head of HR at her company, comes in to work feeling like she's been hit by a bus and finds that her company is in a panic. Production problems combined with snarky bloggers have made national news. For almost a year, she's been wallowing in self-pity and misery because of personal problems, but with her company now in crisis mode, her CEO tells her she needs to step-up. She struggles to find answers to the problems she and her company face.

I downloaded this as an audiobook from Audible
Diana Nagy
Wow, could we actually do this? Follow a no-complaining rule? Well, wouldn't it be nice if we could! What if our whole world could do it? Wow would things be different! But what would people be talking about if they weren't complaining? They'd likely be talking about everyone else. Which are the two worst things to talk about in the first place. Why not keep your mouth shut until you are sharing information with another that is not only productive, but positive in nature. No bad mouthing others, ...more
Feb 25, 2015 Taylor rated it liked it  ·  review of another edition
Shelves: business-books
This review has been hidden because it contains spoilers. To view it, click here.
Sep 25, 2012 Gabby rated it liked it  ·  review of another edition
Shelves: nonfiction
While nothing in this book is earth-shattering, it is a good reminder to stop complaining and to think positively.

I also like that it is told in a story format, instead of just some boring person telling you why we complain and what to do to rectify it.

Also, the techniques mentioned to go from complaining to thinking about complaining to turning it to fully being about no complaining are useful. I also like that it tells us that no matter what, we're always going to complain.

I think the easiest
Nov 29, 2011 Stacey rated it really liked it  ·  review of another edition
Recommended to Stacey by: Mary Thornton
Shelves: community
I think this book was written for the business world, but is highly applicable to any group of people, including family. I think this would be great to incorporate into the spring play. We could have a no complaining rule, anyone who is caught complaining will put 10,000 rupes into a jar--we could choose together what that jar would benefit. But I think the most important part of this rule is the opportunity to voice felt problems, and know you will be heard. It just has to be voiced to the righ ...more
Kara Larson
Simple read in a story-like format. This was given to me by my manager during a particularly negative time at work, and I plan to implement these principles with my clinic unit staff.

2 Reasons People Complain
1. They feel fearful and helpless.
2. It is a habit.

3 No Complaining Tools
1. The But _____ Positive Technique
2. Focus on "Get to" instead of "Have to"
3. Turn Complaints into solutions.

"One person can't make the team, but one person can break a team."

5 Things to Do Instead of Complain
1. Pract
I absolutely love the fact that this book delivered its message by telling a story! I could really relate to Hope and felt like I could more easily understand the concept of the "No Complaining Rule" because I learned about it along with her.

I think the idea of the No Complaining Rule is something I can implement in my daily life but I actually look forward to working on the 5 things to do INSTEAD of complain even more!

This was a quick read but the message stuck with me, so even though it only t
Jul 03, 2015 Tyler rated it liked it  ·  review of another edition
This book is a very easy read.
I started out appreciating the "fable" nature of it, almost making a non-fiction concept read like a fiction book.
However, the end of the book felt a little rushed and overall got a little bit "hoakey" for my liking. It felt like the moral of the story came together in a bit of a cheesy, idealistic way.
I can appreciate what the author tried to do, however.

I think the concept itself could have been explained in a 10 minute talk...or with about 10 of the total pages i
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Jon Gordon is an American business consultant and author on the topics of leadership, culture, sales, and teamwork.

Jon Gordon's best-selling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies, school districts, hospitals and non-profits. He is the author of The Wal
More about Jon Gordon...

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“One negative person can create a miserable office environment for everyone else.” 3 likes
“in life you have a choice between two roads. The positive road and the negative road. The positive road will lead to enhanced health, happiness, and success and the negative road will lead to misery, anger, and failure.” 2 likes
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