<?xml version="1.0" encoding="UTF-8"?>
<GoodreadsResponse>
	<Request>
		<authentication>false</authentication>
		    <method><![CDATA[]]></method>
	</Request>
	
<book>
  <id>6570502</id>
  <title><![CDATA[Switch: How to Change Things When Change Is Hard]]></title>
  <isbn><![CDATA[0385528752]]></isbn>
  <isbn13><![CDATA[9780385528757]]></isbn13>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <description><![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]></description>
  <work>
  <best_book_id type="integer">6570502</best_book_id>
  <books_count type="integer">1</books_count>
  <desc_user_id type="integer" nil="true"></desc_user_id>
  <id type="integer">6763564</id>
  <media_type nil="true"></media_type>
  <original_language_id type="integer" nil="true"></original_language_id>
  <original_publication_day type="integer">16</original_publication_day>
  <original_publication_month type="integer">2</original_publication_month>
  <original_publication_year type="integer">2010</original_publication_year>
  <original_title>Switch: How to Change Things When Change Is Hard</original_title>
  <rating_dist>total:5|5:2|4:3|3:0|2:0|1:0|</rating_dist>
  <ratings_count type="integer">5</ratings_count>
  <ratings_sum type="integer">22</ratings_sum>
  <reviews_count type="integer">36</reviews_count>
  <text_reviews_count type="integer">3</text_reviews_count>
</work>

  <average_rating><![CDATA[4.40]]></average_rating>
  <ratings_count><![CDATA[5]]></ratings_count>
  <text_reviews_count><![CDATA[3]]></text_reviews_count>
  
  <url><![CDATA[http://www.goodreads.com/book/show/6570502-switch]]></url>
  <link><![CDATA[http://www.goodreads.com/book/show/6570502-switch]]></link>
  <authors>
    <author>
    <id>39021</id>
        <name><![CDATA[Chip Heath]]></name>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto/nophoto-U-200x266.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto/nophoto-U-50x66.jpg]]></small_image_url>
    <link><![CDATA[http://www.goodreads.com/author/show/39021.Chip_Heath]]></link>
    <average_rating>3.98</average_rating>
    <ratings_count>1626</ratings_count>
    <text_reviews_count>417</text_reviews_count>
  </author>
    <author>
    <id>39020</id>
        <name><![CDATA[Dan Heath]]></name>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto/nophoto-U-200x266.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto/nophoto-U-50x66.jpg]]></small_image_url>
    <link><![CDATA[http://www.goodreads.com/author/show/39020.Dan_Heath]]></link>
    <average_rating>3.98</average_rating>
    <ratings_count>1621</ratings_count>
    <text_reviews_count>413</text_reviews_count>
  </author>
  </authors>
    <reviews start="1" end="20" total="35">
      <review>
  <id>73083826</id>
    <user>
    <id>329927</id>
    <name><![CDATA[Kj]]></name>
    <location><![CDATA[The United States]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/329927-kj]]></link>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto-U-111x148.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto-U-50x66.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>4</rating>
  <votes>1</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Wed Oct 07 00:00:00 -0700 2009</read_at>
  <date_added>Thu Oct 01 06:28:16 -0700 2009</date_added>
  <date_updated>Wed Oct 07 10:20:07 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Brisk, clear, and direct.  Recommended for anyone who's ever been stuck in a rut, had a dashed hope or a bright idea and felt like it would never go anywhere.  The case studies illuminate the basic principles the authors set forth - simple steps for empowering people and enabling change.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/73083826]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/73083826]]></link>
</review>
      <review>
  <id>81025243</id>
    <user>
    <id>82052</id>
    <name><![CDATA[nina]]></name>
    <location><![CDATA[Brooklyn, NY]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/82052-nina]]></link>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto-F-111x148.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto-F-50x66.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
            <shelf name="non-fiction" />
        <shelf name="sociology" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Wed Dec 16 00:00:00 -0800 2009</read_at>
  <date_added>Mon Dec 14 17:44:44 -0800 2009</date_added>
  <date_updated>Mon Dec 21 11:30:04 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This book is similar to Nudge, except with a greater emphasis on individual behaviors. The book is well written and provides clear examples and analogies. Great book for people interested in strategies for organizational management.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/81025243]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/81025243]]></link>
</review>
      <review>
  <id>72466392</id>
    <user>
    <id>279611</id>
    <name><![CDATA[Issy]]></name>
    <location><![CDATA[New York, NY]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/279611-issy]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1187286142p3/279611.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1187286142p2/279611.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>5</rating>
  <votes>1</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
            <shelf name="resentreads" />
      </shelves>
  <recommended_for><![CDATA[those trying to affect change]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Tue Sep 01 00:00:00 -0700 2009</read_at>
  <date_added>Fri Sep 25 11:47:22 -0700 2009</date_added>
  <date_updated>Wed Sep 30 12:33:01 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This book is so good I finished and and immediately opened back up to the beginning.  It's full of good logic and interesting examples.  ]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/72466392]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/72466392]]></link>
</review>
      <review>
  <id>82241568</id>
    <user>
    <id>3079470</id>
    <name><![CDATA[Dan]]></name>
    <location><![CDATA[Bellevue, WA]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/3079470-dan-costenaro]]></link>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto-U-111x148.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto-U-50x66.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sun Dec 27 19:33:54 -0800 2009</date_added>
  <date_updated>Sun Dec 27 19:33:54 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/82241568]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/82241568]]></link>
</review>
      <review>
  <id>82087960</id>
    <user>
    <id>747595</id>
    <name><![CDATA[Daniella]]></name>
    <location><![CDATA[The United States]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/747595-daniella]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1199598671p3/747595.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1199598671p2/747595.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="currently-reading" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sat Dec 26 11:44:31 -0800 2009</date_added>
  <date_updated>Sat Dec 26 11:44:43 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/82087960]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/82087960]]></link>
</review>
      <review>
  <id>82083309</id>
    <user>
    <id>3072828</id>
    <name><![CDATA[J.]]></name>
    <location><![CDATA[The United States]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/3072828-j]]></link>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto-U-111x148.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto-U-50x66.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sat Dec 26 10:35:43 -0800 2009</date_added>
  <date_updated>Sat Dec 26 10:35:43 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/82083309]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/82083309]]></link>
</review>
      <review>
  <id>81652287</id>
    <user>
    <id>296865</id>
    <name><![CDATA[Jessica]]></name>
    <location><![CDATA[Braintree, MA]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/296865-jessica]]></link>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto-F-111x148.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto-F-50x66.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Mon Dec 21 09:03:26 -0800 2009</date_added>
  <date_updated>Mon Dec 21 09:03:26 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/81652287]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/81652287]]></link>
</review>
      <review>
  <id>81496228</id>
    <user>
    <id>3018893</id>
    <name><![CDATA[Caroline]]></name>
    <location><![CDATA[The United States]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/3018893-caroline]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1260317713p3/3018893.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1260317713p2/3018893.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sat Dec 19 12:34:59 -0800 2009</date_added>
  <date_updated>Sat Dec 19 12:34:59 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/81496228]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/81496228]]></link>
</review>
      <review>
  <id>81411916</id>
    <user>
    <id>719693</id>
    <name><![CDATA[Trish]]></name>
    <location><![CDATA[New York, NY]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/719693-trish]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1203288484p3/719693.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1203288484p2/719693.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Fri Dec 18 12:00:42 -0800 2009</date_added>
  <date_updated>Fri Dec 18 12:00:46 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/81411916]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/81411916]]></link>
</review>
      <review>
  <id>81306171</id>
    <user>
    <id>927624</id>
    <name><![CDATA[Alicia]]></name>
    <location><![CDATA[Madison, WI]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/927624-alicia]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1219892011p3/927624.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1219892011p2/927624.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Thu Dec 17 11:15:26 -0800 2009</date_added>
  <date_updated>Thu Dec 17 11:15:26 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/81306171]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/81306171]]></link>
</review>
      <review>
  <id>81117153</id>
    <user>
    <id>79886</id>
    <name><![CDATA[victoria]]></name>
    <location><![CDATA[The United States]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/79886-victoria]]></link>
    <image_url><![CDATA[http://www.goodreads.com/images/nophoto-F-111x148.jpg]]></image_url>
    <small_image_url><![CDATA[http://www.goodreads.com/images/nophoto-F-50x66.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Tue Dec 15 14:01:37 -0800 2009</date_added>
  <date_updated>Tue Dec 15 14:01:37 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/81117153]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/81117153]]></link>
</review>
      <review>
  <id>81032471</id>
    <user>
    <id>2592765</id>
    <name><![CDATA[Peter]]></name>
    <location><![CDATA[Portland, OR]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/2592765-peter]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1249346254p3/2592765.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1249346254p2/2592765.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="currently-reading" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Mon Dec 14 18:48:05 -0800 2009</date_added>
  <date_updated>Mon Dec 14 18:48:17 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/81032471]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/81032471]]></link>
</review>
      <review>
  <id>80866202</id>
    <user>
    <id>846840</id>
    <name><![CDATA[Kevin]]></name>
    <location><![CDATA[Indianapolis, IN]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/846840-kevin]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1202094747p3/846840.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1202094747p2/846840.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sun Dec 13 11:40:49 -0800 2009</date_added>
  <date_updated>Sun Dec 13 11:40:49 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80866202]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80866202]]></link>
</review>
      <review>
  <id>80858731</id>
    <user>
    <id>652191</id>
    <name><![CDATA[Lain]]></name>
    <location><![CDATA[Los Gatos, CA]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/652191-lain]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1221658082p3/652191.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1221658082p2/652191.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sun Dec 13 10:25:21 -0800 2009</date_added>
  <date_updated>Sun Dec 13 10:25:21 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80858731]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80858731]]></link>
</review>
      <review>
  <id>80747826</id>
    <user>
    <id>3035711</id>
    <name><![CDATA[Bill]]></name>
    <location><![CDATA[Alpine, UT]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/3035711-bill-bennett]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1260627799p3/3035711.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1260627799p2/3035711.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sat Dec 12 06:59:53 -0800 2009</date_added>
  <date_updated>Sat Dec 12 06:59:53 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80747826]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80747826]]></link>
</review>
      <review>
  <id>80601528</id>
    <user>
    <id>2535307</id>
    <name><![CDATA[Patty]]></name>
    <location><![CDATA[Keene, NH]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/2535307-patty]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1255484276p3/2535307.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1255484276p2/2535307.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Thu Dec 10 17:40:00 -0800 2009</date_added>
  <date_updated>Thu Dec 10 17:40:13 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80601528]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80601528]]></link>
</review>
      <review>
  <id>80458457</id>
    <user>
    <id>753274</id>
    <name><![CDATA[Adela]]></name>
    <location><![CDATA[Houston, TX]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/753274-adela]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1199736202p3/753274.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1199736202p2/753274.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Wed Dec 09 15:58:50 -0800 2009</date_added>
  <date_updated>Wed Dec 09 15:58:50 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80458457]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80458457]]></link>
</review>
      <review>
  <id>80354197</id>
    <user>
    <id>2456513</id>
    <name><![CDATA[Mary]]></name>
    <location><![CDATA[Mount Tabor, NJ]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/2456513-mary-martin]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1245932062p3/2456513.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1245932062p2/2456513.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Tue Dec 08 17:52:33 -0800 2009</date_added>
  <date_updated>Sun Dec 13 04:54:27 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80354197]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80354197]]></link>
</review>
      <review>
  <id>80015612</id>
    <user>
    <id>513028</id>
    <name><![CDATA[Sarah]]></name>
    <location><![CDATA[Meridian, ID]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/513028-sarah-lewis]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1191859267p3/513028.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1191859267p2/513028.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sat Dec 05 17:15:39 -0800 2009</date_added>
  <date_updated>Sat Dec 05 17:15:39 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80015612]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80015612]]></link>
</review>
      <review>
  <id>79965648</id>
    <user>
    <id>52306</id>
    <name><![CDATA[Nenad]]></name>
    <location><![CDATA[Jagodina, 00, Serbia]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/52306-nenad]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1237564047p3/52306.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1237564047p2/52306.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">6570502</id>
  <isbn>0385528752</isbn>
  <isbn13>9780385528757</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Switch: How to Change Things When Change Is Hard]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
  <small_image_url>http://www.goodreads.com/images/nocover-60x80.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/6570502-switch</link>
  <average_rating>4.40</average_rating>
  <ratings_count>5</ratings_count>
  <description>
    <![CDATA[<strong>Why is change so difficult and frightening? How do you create change when you have few resources and no title or authority to back you up? Chip and Dan Heath, the best-selling authors of <em>Made to Stick</em>, are back with a ground-breaking book that addresses one of the greatest challenges of our personal and professional lives </strong>— <strong>how to change things when change is hard.</strong><br/><br/><br/>In their follow-up book to the critically acclaimed international bestseller <strong>Made to Stick</strong>, Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen. The Heaths liken the human mind to two distinct entities — the animal mind, or what psychologist Jonathan Haidt calls the elephant, and the logical brain, which Haidt describes as the rider. The elephant is instinctive; it acts on emotion. It likes gorging on Oreos and sleeping in. And it loves routines — doing things the same old way, every day. <br/><br/>The rider is the planner and thinker. The rider obsesses about the future. He or she wants to stop eating junk food and stop hitting the snooze button. But it’s hard, because when the rider and elephant disagree on where to go, the rider usually loses. And that describes the essential tension between our primitive emotional brain and our high intellect, and helps to explain why changing how we behave is so difficult. The secret to making a switch is understanding this odd couple relationship. Direct the Rider. Motivate the Elephant. Shape the Path.<br/><br/>Throughout <strong>Switch</strong>, Chip and Dan Heath illustrate and explain situations in which sweeping change was adopted, from a university researcher who ended the cycle of child abuse in a group of families, to an entrepreneur who turned his skeptical employees into customer service zealots and saved his company. <br/><br/>In the tradition of <strong>Made to Stick</strong>, <strong>Blink</strong>, and <strong>Outliers</strong>, <strong>Switch</strong> is filled with engaging and entertaining stories of how companies and individuals have brought about and sustained significant change. An indispensable guide to making change happen, it is certain to become a classic.]]>
  </description>
  <published>2010</published>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
            <shelf name="to-read" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sat Dec 05 08:19:07 -0800 2009</date_added>
  <date_updated>Sat Dec 05 08:19:07 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/79965648]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/79965648]]></link>
</review>
    </reviews>
  <popular_shelves>
          <shelf name="to-read" />
          <shelf name="currently-reading" />
          <shelf name="sociology" />
          <shelf name="non-fiction" />
          <shelf name="resentreads" />
      </popular_shelves>
  <book_links>
    <book_link>
  <id>8</id>
  <name><![CDATA[WorldCat]]></name>
  <link>http://www.goodreads.com/book_link/follow/8?book_id=6570502</link>
</book_link>
  </book_links>
</book>
</GoodreadsResponse>