Goodreads helps you keep track of books you want to read.
Start by marking “The Customer Centered Enterprise How Ibm And Other World Class Companies Achieve Extraordinary Results By Putting Customers First” as Want to Read:
The Customer Centered Enterprise How Ibm And Other World Class Companies Achieve Extraordinary Results By Putting Customers First
Enlarge cover
Rate this book
Clear rating
Open Preview

The Customer Centered Enterprise How Ibm And Other World Class Companies Achieve Extraordinary Results By Putting Customers First

3.88  ·  Rating Details ·  8 Ratings  ·  0 Reviews
IBM's battle plan for attracting new customers--and keeping them for life. IBM--history's most remarkable organization--stays on top by constantly honing and refining its marketing strategies. One vital strategy, however, remains constant: The customer must always come first. The Customer-Centered Enterprise is the only in-depth exploration of IBM's battle-tested Customer ...more
ebook, 224 pages
Published December 31st 1999 by McGraw-Hill Education (first published November 1st 1999)
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

Be the first to ask a question about The Customer Centered Enterprise How Ibm And Other World Class Companies Achieve Extraordinary Results By Putting Customers First

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-17)
filter  |  sort: default (?)  |  Rating Details
Altair Pereira
Altair Pereira rated it liked it
Aug 22, 2013
Dick
Dick rated it liked it
Aug 09, 2008
Frank Moore
Frank Moore rated it it was amazing
Apr 24, 2015
Julia Lo
Julia Lo rated it liked it
Nov 23, 2013
Mike
Mike rated it it was amazing
Nov 05, 2015
John
John rated it really liked it
Feb 16, 2015
Kay
Kay rated it really liked it
Nov 06, 2014
Michael
Michael rated it really liked it
Aug 03, 2011
Nick
Nick added it
Nov 24, 2008
Sacha Chua
Sacha Chua marked it as to-read
May 04, 2009
Ram
Ram marked it as to-read
Feb 11, 2013
Parker Fay
Parker Fay marked it as to-read
Dec 18, 2013
Ashik
Ashik marked it as to-read
Nov 09, 2014
Gayla
Gayla added it
Dec 19, 2016
There are no discussion topics on this book yet. Be the first to start one »

Share This Book