Control through Communication: The Rise of System in American Management
by JoAnne Yates
A superb historical analysis of the philosophical and technological forces that led to the development of communication genres and processes in the modern American corporation.
Paperback, 368 pages
Published March 1st 1993 by Johns Hopkins University Press
(first published June 1st 1989)
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Okay, if you can get past the unfortunate title (I don't know who thought that was a good idea...) this book is quite interesting - I read it for a class in graduate school, and I particularly enjoyed the sections describing the history of office organization, i.e. the type writer, the filing cabinets, etc.