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Little Teal Book of Trust: How to Earn It, Grow It, and Keep It to Become a Trusted Advisor in Sales, Business and Life
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Little Teal Book of Trust: How to Earn It, Grow It, and Keep It to Become a Trusted Advisor in Sales, Business and Life

3.93 of 5 stars 3.93  ·  rating details  ·  111 ratings  ·  8 reviews
Trust is a combination of the value that others perceive in you, and their willingness to harmonize with and accept your advice to help them succeed. It's people seeking and taking your advice both as a counselor and a confidante. Someone who trusts you to a point where they call at some critical stage, because they know you are the ONE who can help them in a way that othe ...more
Hardcover, 198 pages
Published December 17th 2008 by FT Press
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Gitomer - the man is a genius, a legend in sales! His books are easy to digest and easy to apply if you take the initiative and get off your ass.

As the title suggests this book is all about trust. It can be used in all relationships, be that with your clients, prospects, at home, on the football field or wherever.

What I took from the book:
Customer loyalty is so much more important than customer satisfaction.
Trust has to be given to be received.
Relationships are the most important part of selling
I had to read this book along with my sales team at work. While I've ready a handful of Jeffrey's books in the past and have enjoyed them and taken a lot away from the books, I feel as though this one was like beating a dead horse. I felt like there were some points that were embellished to prove a point, which was funny considering his book was all about trust. Maybe that means I don't trust him, I don't know. I came away realizing a few things though that perhaps I hadn't considered before. No ...more
Thomas Resing
The signed copy of this book is sitting on my bedside table right now. This is the first Gitomer book I read after seeing him speak at The Little Gym Reunion in 2009. I chose to read this of all the books we bought that day because trust is a very important part of my work as a consultant. If you don't have trust with your consulting client, nothing else really matters. This book helps make sure you keep trust at the forefront of your relationships and has plenty of tips for helping maintain tru ...more
An excellent book on building trust and how its earned. A must read for anyone in advisory business or sales. I will definitely read this book again. A lot of great tips.
Dr.  Rae Baum
Brilliant, heartfelt, and innovative! Delighted in making sure this "ground-breaking" book gets in the hands of many readers.
Bill Donhiser
Great quick read all common sense but a good reinforcement to what I should be doing
This book dovetails nicely with "Customer Satisfaction is Worthless".
I TRUST Jeffrey Gitomer's advice. A great read and re-read.
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Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. All of his books have been number one best sellers on, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Patterson Principles of Selling, The Little Red Bo
More about Jeffrey Gitomer...
Little Red Book of Selling: 12.5 Principles of Sales Greatness: How to Make Sales Forever The Sales Bible: The Ultimate Sales Resource Little Gold Book of Yes! Attitude: How to Find, Build and Keep a Yes! Attitude for a Lifetime of Success Jeffrey Gitomer's Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships Little Green Book of Getting Your Way: How to Speak, Write, Present, Persuade, Influence, and Sell Your Point of View to Others

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