Confessions Of A Naked Consultant

Confessions Of A Naked Consultant

4.14 of 5 stars 4.14  ·  rating details  ·  568 ratings  ·  102 reviews
Written in the same dynamic style as Lencioni's previous bestsellers, including "The Five Dysfunctions of a Team, The Naked Consultant" illustrates the principles of inspiring client loyalty through a fascinating business fable.
Published February 2nd 2010 (first published February 2nd 2002)

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Brian
Getting Naked provides an interesting look inside the world of management consulting by looking at the culture of two firms. On one side you have the traditional churn and burn em mentality of research and on the other the Naked approach where consultants consult and the selling is done by happy customers. The author takes us through the merger of the traditional firm and trying to digest the culture of the smaller quirky firm that does not have Harvard MBA’s but charges more per hour and consta...more
Michael
"Getting Naked" is a metaphor advanced in a new book by the prolific and insightful Patrick Lencioni, about how to build a culture of client service excellence by helping people shed their fears, baggage, and ego in any business for which dealing with clients is a driver of success.

The book, which takes the form of an accessible if sometimes contrived first-person story, focuses on the fears that effect all of us in client service-oriented business:

- Fear of losing the business, which often caus...more
Mark Muckerman
It's difficult (and indeed, improbable) to find a "business book" that truly offers anything truly revolutionary in the arenas of business management, sales, and/or operations. The best one can realistically hope for is to find a new spin on best practice truisms, or an ideal concise and relevant packaging of those insightful gems we all know, but that usually get pushed to the wayside by the "demands of our real job".

One of many books in a current trend of "a-ha experiences loosely wrapped in a...more
Lil
Getting Naked is another brilliant leadership/management book by Lencioni. The Five Dysfunctions of a Team was the first one I read. In it, Lencioni pinpointed why teamwork and management groups and committees so often go horribly wrong. In Getting Naked, he explores three fears underlying the five dysfunctions, including fear of being genuine and open about what you think, the "touchy/feely" stuff that IS now taught in MBA programs. A recent graduate of the Stanford MBA program told me that the...more
Peter Krol
Lencioni has a way of taking very simple principles and applying them to business situations in a profound way. Although he writes secular business books, Lencioni gives glory to God the Father through Jesus Christ in his acknowledgments. I don't always agree with everything, but I am amazed by what the application of a few biblical principles can do when one takes Paul seriously and gives "glory to God" in "whatever" he does.

In this case, Lencioni proposes a method of consulting that he calls "...more
Ashlee
Just finished Getting Naked. Ha! I definitely learned some new ways to approach my business. It is a very fast read. Resist operating from a fear of losing business, feeling inferior, or being embarrassed and instead just serve and give to the client.

To Get Naked in Business:
Always Consult instead of Sell - (Don't be afraid of losing the business.)
Give Away the Business - (Just serve and give people what they need!)
Tell the Kind Truth - (Give the direct truth in a helpful and kind way.)
Enter the...more
Bart-Jan
A must read for everyone in the consulting business. Lencioni is one of my favorite authors. His 'business fable' storytelling is very attractive and makes you understand the principles he teaches even better. By the way, one of my favorite passages: the sales call. Don't focus solely on your and/or my organization, but mostly on the problem at hand. In other words, show what you are really capable of by start helping instead of telling how you will be able to help in the future. Caution: the bo...more
Kiessa
This book was recommended to me by a business colleague whom I admire very much. He embodies the principles of the book, and if you have read the book you will recognize how special that is. That said, this book challenges human beings to bring their authenticity and vulnerability to their work, enhancing professional relationships and business transactions. While perhaps not the most revolutionary of ideas, the application of the concept seems to be rare. I couldn't put this book down, and I ca...more
Ryan Briones
This book is a must read for people in service-oriented work. (I myself am a software consultant) The format, fictional story/object lesson, is the perfect delivery system for this content as well.

If you liked this book, I highly suggest you read Leadership and Self Deception: Getting Out of the Box. Similar format and equally good information for folks in service-oriented work.
Jeff
I'm kind of over books that have a fable at the beginning and then tell you the meaning at the end. Just give the meaning.

I liked this book but it wasn't one of Lencioni's best.

Getting Naked means being vulnerable with your client -- "embracing uncommon levels of humility, selflessness and transparency for the good of a client." There are three fears that prevent us from building trust and loyalty with clients:

1. Fear of losing the business. What clients want more than anything is to know we'...more
Batch Batchelder
Another excellent, simple compilation of wisdom from Lencioni. Easy to read, easy to understand parable that describes the principles he has used in building his firm (uber-successful Table Group).

He contends that client loyalty and trust are achieved by overcoming the following three fears:

1. A Fear of Losing the Business drives a service provider to protect their client base, business opportunities and revenue by censoring feedback and avoiding difficult issues.

To Overcome: Give Away the Bu...more
Patrick
Getting Naked is a "business fable", a genre in which the author takes a pamphlet-sized set of business principles or a short theory and expands it into a short, light narrative through which he introduces the concepts.* It's padding, but it's a much more enjoyable way to learn than a dry, lecture-y business treatise. Overall, I approve. (Besides, if you have to pad, at least pad with a story. De Bono Edward's Six Thinking Hats was padding via repetition, and that was far worse.)

In Getting Naked...more
Gene Babon
Another solid contribution by Patrick Lencioni in the same vein as The Five Dysfunctions of a Team. Patrick educates by telling fables. His books are easy reads and the message is usually clear.

Getting Naked refers to getting comfortable being vulnerable. When we try to hide our weaknesses, we erode our credibility. The fable that puts this theory to the test centers around the acquisition of one management consulting firm by another. The two firms have different cultures. The acquiring firm rel...more
Danny
Jun 24, 2010 Danny rated it 5 of 5 stars  ·  review of another edition Recommends it for: anyone
Enjoyed this look at building loyalty through vulnerability. Some of my favorite quotes include:
“Vulnerability. It is one of the most undervalued and misunderstood of all human qualities. Without the willingness to be vulnerable, we will not build deep and lasting relationships in life. That’s because there is no better way to earn a person’s trust than by putting ourselves in a position of unprotected weakness and demonstrating that we believe they will support us. “
“Yet society encourages us t...more
getAbstract
Building Business Relationships: A Fable

Being vulnerable takes guts, especially in business. But the payoff, explains best-selling author Patrick Lencioni, is strong, honest client relationships that engender trust and allegiance. Lencioni puts forth his “naked service” model via a story about a fictitious consultant named Jack Bauer (not to be confused with the main character on the TV show “24”). Jack, an up-and-comer at a big consulting firm, is put in charge of the newly acquired Lighthouse...more
Cathy Allen
Great consultants are leaders. They develop a particular area of expertise and use it to influence their clients or customers to make decisions that are in their organizational best interests. Much time, effort, and money can be wasted whenever any consultant fails to persuade... if s/he is not liked or trusted by the people in the client group. All consultants have times when clients will decline to take their advice, but when it becomes more common than not, life and business can become diffic...more
Nicole
Lencioni is my favorite business book author. Yes, his fables are cheesy: BUT they are easy to read and entertaining and you learn a lot. The points he makes are great. And the methodology he uses is easy to follow and effective. I read his books cover to cover. That's good for a business book.

This book I could really relate to - being a consultant myself and always preferring the naked approach.
Ronschae4
Another really great "business fable" by Lencioni. This one is a little less applicable to general business - being focused on the consultative process. However, I found some nuggets that were more than worth the read (already passed it along to my sales team!). This guy is really a great story teller and I've not found any bad advice in any of the many books by him I've read.
Dennis
This book was cleverly written and it tells a fantastic approach to consulting. I found myself nodding (and not because I was falling asleep) to every word the author had to say. The monologue vs. a traditional business book was very entertaining and it made it easy to grasp the concepts. I would suggest reading the whole book, not just the synopses at the end.
Michael McGonagle
The story seems a bit strained this time around. Maybe because he's writing about his own business, but I thought the story came across more stilted, contrived and preachy than his other books.

The points he makes are interesting and, I think, valid, but you could read the summary at the back, which also includes examples, and get the idea.
Harry Prillaman
I find what Patrick describes in this book what my team tends to do naturally. I also find this is counterintuitive in most organizations.

Great book and an excellent read.

The line about "5 years of purgatory in Siberia and then spontaneously bursting into flames" reminds me that most of our fears are overblown and unfounded.
Mark Fallon
Another outstanding book by Patrick Lencioni.

As a consultant, I always recommend Patrick's books to my clients. Usually within the first month, I present them with copies of "Death by Meeting" and "The Five Dysfunctions of a Team".

My firm practices many of principles in this book, and will try harder to implement the rest.
Jared Pyatt
If you are in the relationship-building business, this book is for you! A blueprint for building successful, long-term relationships, Lencioni provides great perspective for handling situations we all face. After reading this book, you come away with a sense for what characteristics are important to clients, team members and anyone else you care about. Lencioni nailed it again.
Arshad Chowdhury
A disappointing read. I find the writing to be trite and just difficult to stomach at times. On the other hand, I did learn something new about selling techniques (give away the business; don't focus on a sale as much as on helping a client) and it was a quick, two-day read, so overall I think the book is a positive experience.
Dave
This book, given to me by Mark Fallon, provides a view into how to not sell, but do -- your services. Bestter to start doing thfor a client than to tell them what you are going to DO. Just start doing it. A lot of good lessons that everyone with clients should read about,. Doing them is another story...
Ron Mcintyre
Took me some time to get into it but once I started, I was reminded of similar situations that I have dealt with that had the same types of twisted conversations. I thought for sure that Patrick had been in the room with me during some of those exchanges. It boils down to relationship capital or relationship management, with an operative word of vulnerability and trust.
Rocky Ryser
My first book from the author. Really enjoyed the ease of reading style. Seems like an author who does well with taking a difficult subject and putting handles on it for the rest of us.

Will be trying more of his books shortly.
Jim
Any leadership fable by Lencioni is well worth the read.
No doubt about it, we would all do better if we really focused on the individual person, and attempted to
really connect, not just try to "sell them," "fix them," "impress them."
Linda Lindquist-Bishop
Another category for this book would be 'Servant Leadership'
It holds up transparency, willingness to speak truth and humility as key business advantages.
All core components of the Paterson Strategic Facilitation and LifePlan work.
Gayle
Hammers in the lesson that (1) offering your services works better than trying to make a sale, and (2) when you offer excellent service, your clients will pay more. Good reading for an airplane flight of a couple hours.
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Slalom - San Fran...: Trying to make this specific to a book 1 1 Dec 30, 2012 05:07pm  
Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (ebook)
Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (Hardcover)
Getting Naked (Kindle Edition)
Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty (Audio CD)
Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty (Audio)

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Patrick Lencioni is a New York Times best-selling author, speaker, consultant and founder and president of The Table Group, a firm dedicated to helping organizations become healthy. Lencioni’s ideas around leadership, teamwork and employee engagement have impacted organizations around the globe. His books have sold nearly three million copies worldwide.

When Lencioni is not writing, he consults to...more
More about Patrick Lencioni...
The Five Dysfunctions of a Team: A Leadership Fable Death by Meeting: A Leadership Fable...about Solving the Most Painful Problem in Business The Three Signs of a Miserable Job: A Management Fable About Helping Employees Find Fulfillment in Their Work The Four Obsessions of an Extraordinary Executive: The Four Disciplines at the Heart of Making Any Organization World Class The Five Temptations of a CEO: A Leadership Fable

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