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Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints
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Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints

3.57  ·  Rating Details ·  23 Ratings  ·  3 Reviews

“There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what John is proposing. I will definitely quote this material frequently.”

Chad Smith, Managing Partner, Constraints Manageme

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Hardcover, 369 pages
Published October 23rd 2007 by IBM Press (first published September 1st 2003)
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Yuval Yeret
Sep 22, 2012 Yuval Yeret rated it liked it
I especially liked the Replenishment for Services chapter and how it brings ToC to the world of professional services people assignment and how to deal with "On Demand" services while still being good employers/corporates.
Jd Davis
Feb 22, 2015 Jd Davis rated it liked it
Brilliant information, not a simple read. More of a technical read, so this is a book for people who are serious about getting good information.
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