false http://photo.goodreads.com/books/1256150527m/5749206.jpg 5749206 1 Blurring the Line Between Inside and Out What's the critical difference between Nike and every other shoe company on the planet? Why do some airline executives continue to insist that air travel is great, when we all know better? What has enabled Zildjian, a family business founded outside Istanbul, to thrive for almost 400 years? In this essential and illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy, the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of what's going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn't take off right away. People are "Wired to Care," and many of the world's best organizations are, too. In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions.He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin' Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information. Wired to Care is a compelling tale of the power that people have to see the world through each other's eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work. 5920926 18 1 2009 Wired to Care: How Companies Prosper When They Create Widespread Empathy total:23|5:9|4:9|3:4|2:1|1:0| 23 95 65 6 5 0 false false Sun Aug 02 23:38:50 -0700 2009 Sun Aug 02 23:41:14 -0700 2009
Executives often know little about the people who buy their companies’ products and services. This is not surprising. To study people, you must care about them. However, most companies eliminate empathy from their operations. In ess...more...]]> 5 0 false false Wed Apr 01 17:32:27 -0700 2009 Sun Apr 05 11:04:59 -0700 2009
From stories abou...more...]]> 4 0 false false Fri Feb 27 00:00:00 -0800 2009 Thu Jan 29 20:07:11 -0800 2009 Fri Feb 27 09:54:46 -0800 2009
For all the great stories I wish there was mo...more...]]> 5 1 false false Fri Feb 13 23:50:24 -0800 2009 Sat Jan 10 06:28:06 -0800 2009 Fri Feb 13 23:50:24 -0800 2009 5 0 false false Tue Jun 10 00:00:00 -0700 2008 Thu Jan 15 14:13:35 -0800 2009 Thu Jan 15 14:14:55 -0800 2009 7
Oh, I can't hide -- I'm the co-author of this book.]]> 4 0 false false Fri Mar 27 00:00:00 -0700 2009 Fri Mar 27 06:25:53 -0700 2009 Sun Apr 19 20:08:29 -0700 2009 1 3 0 false false Mon Nov 23 18:34:36 -0800 2009 Mon Nov 23 18:34:36 -0800 2009 5 0 false false Sun Nov 15 00:00:00 -0800 2009 Sun Nov 15 12:57:25 -0800 2009 Sun Nov 15 12:57:25 -0800 2009 0 0 false false Fri Nov 13 11:50:44 -0800 2009 Fri Nov 13 11:50:50 -0800 2009 0 0 false false Thu Oct 29 15:27:31 -0700 2009 Thu Oct 29 15:27:31 -0700 2009 0 0 false false Fri Oct 23 07:25:14 -0700 2009 Fri Oct 23 07:26:12 -0700 2009 3 0 false false Tue Oct 20 14:58:45 -0700 2009 Tue Oct 20 14:58:45 -0700 2009 0 0 false false Sat Oct 17 11:18:56 -0700 2009 Sat Oct 17 11:19:02 -0700 2009 4 0 false false Tue Oct 06 18:01:24 -0700 2009 Mon Oct 05 09:36:30 -0700 2009 Tue Oct 06 18:01:24 -0700 2009 4 0 false false Wed Sep 30 00:00:00 -0700 2009 Wed Sep 30 18:33:47 -0700 2009 Wed Sep 30 18:34:42 -0700 2009 0 0 false false Mon Aug 24 18:59:13 -0700 2009 Mon Aug 24 18:59:13 -0700 2009 0 0 false false Fri Aug 21 12:10:38 -0700 2009 Fri Aug 21 12:10:38 -0700 2009 0 0 false false Thu Aug 20 11:58:40 -0700 2009 Thu Aug 20 11:58:42 -0700 2009 3 0 false false Mon Aug 17 14:56:06 -0700 2009 Mon Aug 17 14:56:06 -0700 2009 5 0 false false Mon Aug 17 10:49:06 -0700 2009 Mon Aug 17 10:49:06 -0700 2009 http://www.goodreads.com/book_link/follow/8?book_id=5749206