Innovation, claims quality consultant Subir Chowdhury, is part of America’s DNA. No other country in the world matches America’s creati...
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reviews
May 09, 2011
Frances
rated it: 
“The better you treat your employees, the better they treat your customers”
Day by day we realize that the world is changing. From the day we stepped into the 21st century, the way we saw things, people, places, and businesses has changed. This book is a sole representative of just that fact. Mr. Chowdhury has brought in the most important aspect to many organizations today. “People”.
The book is a simple story of a man who tries more than anyone in his organization to bring ba More...
Day by day we realize that the world is changing. From the day we stepped into the 21st century, the way we saw things, people, places, and businesses has changed. This book is a sole representative of just that fact. Mr. Chowdhury has brought in the most important aspect to many organizations today. “People”.
The book is a simple story of a man who tries more than anyone in his organization to bring ba More...
Sep 30, 2011
Graham
rated it:
Quality expert Subir Chowdhury uses a parable to emphasize the importance of quality. In this short book, Chowdhury uses the story of a plant manager at an ice cream manufacturer who wonders why a natural food retailer refuses to stock his brand. Going in person to the store manager, an old neighbor, he learns how to transform his company and products. Lots of lessons to be learned here, and not just in the manufacturing field.
Jan 15, 2009
Feb 03, 2012
Abhilash
rated it: 
This is a book dedicated to all those who feel quality must be their key ingredient in everything they do.
Hats off to Mr. Subir Chowdhury!
Hats off to Mr. Subir Chowdhury!
Aug 01, 2011
Fastest book I've ever read !!!! Concept of LEO is something which anyone can apply in any business.
Apr 08, 2009
Shawn
rated it: 
Really good read. What's crazy is that everything he says is obvious, but the story helps drive it home. Really got me thinking.
Jan 12, 2010
Steven
rated it:
A great books that gives simple principles of how to develop quality in your life and work. This would be a great book to read with your staff.
Aug 13, 2007
Faith
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Breaks down the essential component of quality and how it relates to the success of a business. Highly recommend this book to managers or employees of operation/production.
Sep 20, 2007
Bethany
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A modern day parable. Reminded me of the Starbucks biography. Basic lesson: strive for excellence and everything else will follow.
Sep 23, 2007
Bethany
rated it: 
Cute parable. Reminds me of the Starbucks biography. A good reminder to strive for excellence in all you do.
Apr 18, 2009
Jeff
rated it:
A good, short reminder about the importance of quality. This would be a good team read.
Oct 13, 2008
OMG this is an awesome book! i reccomend it to everyone searching for a good read.
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