Out of the Crisis

Out of the Crisis

4.22 of 5 stars 4.22  ·  rating details  ·  280 ratings  ·  19 reviews
"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry...more
Paperback, 523 pages
Published July 31st 2000 by MIT Press (MA) (first published 1982)
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Daniel Milstein
This book is a must read if you want to be a great manager. It's easy to read and the author's style is interesting. Deming's insights into business process is timeless. Deming best summarizes the purpose of the book: "This book teaches the transformation that is required for survival, a transformation that can only be accomplished by man. A company can not buy its way into quality - it must be led into quality by top management. A theory of management now exists. Never again may anyone say that...more
Omar Halabieh
Dr. Deming best summarizes the purpose of the book: "This book teaches the transformation that is required for survival, a transformation that can only be accomplished by man. A company can not buy its way into quality - it must be led into quality by top management. A theory of management now exists. Never again may anyone say that there is nothing new in management to teach."

He then proceeds with outlining and subsequently detailing his "14 points for management". These fourteen points, he arg...more
Aaron
Nov 30, 2008 Aaron rated it 5 of 5 stars Recommends it for: Management
The book outlines Deming's fundamental ideas of effective, responsible management and organization. He goes to length to illustrate how irresponsible, misguided management has put the United States in economic trouble in recent decades; he offers sound advice makes clear cases for improvements in management and how changes will translate to betterment for the entire agency, and from there to the nation.

In my book Deming sets the standard for clear, efficient non-fiction writing. He draws heavil...more
Steve Coscia
Old time manufacturing people (like me) live and die by this book. The statistical process control (SPC) methodology still holds true. The 14 Points remain valid. Deming taught SPC to war torn Japan back in the mid 1940s. Their manufacturing quality excelled. I attended Deming's four-day workshop when he was alive. He was the master.
Aimee
Oct 29, 2007 Aimee rated it 3 of 5 stars  ·  review of another edition Recommends it for: persons who are/aspire to be in management
Shelves: biz
Deming's claim to fame was teaching the Japanese about quality improvement principles in manufacturing, which Japanese companies then applied and consequently became world leaders in excellence. Most of what Deming puts forth is common sense: management must have an understanding of what each job entails (best if they actually have done the work), the ability to focus on the "long run" for their organizations (not just making quarterly profits), and instill a committment to excellence. Unfortuna...more
Susan Janke
I am the COO at a service corporation and found this book extremely helpful. Some aspects don't really apply (like inventory control, for example), however, the majority of this book focuses on sound management practices that are relevant across the board.
Jerry Nechal
I read the book in the 90's and have incorporated its measurement teachniques and quality pricipals into to my work ever since. This book is a timeless bible. I still pull it off the shelf and periodically reference it.
tomlinton
Had to acknowledge
The years I spent
trying to follow
a corporate version
of this philosophy
and the many books
on the subject
I finished during that time
are probably buried in obscurity
but my it sure was fun
Ken Berger
Deming is difficult to read & understand, but he holds the true keys to success - if you implement his 14 principles, your might become as successful as Toyota (who followed his teachings).
Manuel Molinier
The best book I've ever read about Quality, quality management in any industry or process. A must read for anybody with an interest in Quality and lean / kanban processes.
David Freeman
Mar 04, 2012 David Freeman is currently reading it
Rereading on background for a blog post on fear and intimidation as a management technique. Deming speaks about his "Fourteen Points of Management" and he speaks to the point.
Bruce Humbert
I would put this in my top ten of books that have had an impact on how I think...

The Bible
The Shack
Free to Choose
Out of the Crisis
Todd
This book was included in my book: The 100 Best Business Books of All Time. www.100bestbiz.com
JB
This book is to management what The Republic is to philosophy.
Ron
Feb 02, 2011 Ron added it
Shelves: quality
Concepts are terrific. The book itself is not well organized.
Paul
A must read for anyone who seeks continuous improvement.
Todd Moen
one of the great work in process improvement!
Jurgen Appelo
Great ideas, terrible writing.
David
May 16, 2012 David rated it 4 of 5 stars  ·  review of another edition
Recommended to David by: GE Aviation
If you are interested in trandorming the way your organization operates and managements leadership responsibilites, the you need to read this book.
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Out of the Crisis (Hardcover)
Out Crisis New Paradigm Managing People Systems Processes 3rd Ed Vykhod Iz Krizisa Novaya Paradigma Upravleniya Lyudmi Sistemami I Protsessami Perevod S Angliyskogo Izd 3
Out of the Crisis (Hardcover)
The New Economics for Industry, Government, Education Quality, Productivity, and Competitive Position The Essential Deming: Leadership Principles from the Father of Quality Sample Design in Business Research The Best of Deming

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