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Make Their Day!: A Search for the Soul of Kindness (Bk Business)

3.64  ·  Rating Details ·  11 Ratings  ·  1 Review
In this thoroughly updated and expanded edition of "Make Their Day," author Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities.
Paperback, 240 pages
Published May 1st 2009 by Berrett-Koehler Publishers
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Dmytro
Feb 13, 2016 Dmytro rated it really liked it
As the title suggests, this book talks about recognition. This is something all people crave. The more recognition a leader can provide to his/her team, they better the team will perform.

4 elements of recognition are:
1) Praise
2) Thankfulness
3) Respect
4) Opportunity

The book really goes in depth in each of these aspects and provides examples for all of these. The value of the book is in the examples so a leader can see how they can apply these concepts to their daily activities.

The 2 main theme
...more
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