Itil It Service Management - 100 Most Asked Questions on It Service Management and Itil Foundation Certification, Training and Exams
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Itil It Service Management - 100 Most Asked Questions on It Service Management and Itil Foundation Certification, Training and Exams

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There has never been a ITIL IT Service Management manual like this. 100 Most Asked is not about the ins and outs of ITIL IT Service Management. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been of...more
Paperback, 180 pages
Published January 1st 2008 by Emereo Pty Ltd
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Suresh
Apr 05, 2010 Suresh marked it as to-read
i want to read this book ,,, but don;t have it ,,,


thanks
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