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Managing Difficult Interactions (Pocket Mentor) (Pocket Mentor)
In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers.
This volume helps you master the art of effectively managing difficult interactions. You'll learn how to:
<ul>
<li>Determine which...more
This volume helps you master the art of effectively managing difficult interactions. You'll learn how to:
<ul>
<li>Determine which...more
Paperback, 96 pages
Published
September 16th 2008
by Harvard Business School Press
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