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Working Through Conflict: Strategies for Relationships, Groups, and Organizations (6th Edition)

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Covering the whole range of conflict settings–interpersonal, group, and organizational–Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help students

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Paperback, 336 pages
Published August 9th 2008 by Pearson (first published 1984)
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Joseph P. Folger is Professor of Communication at Temple University. Together with Robert A. Baruch Bush, he is the originator, and best known advocate, of the transformative model of mediation.
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