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<book id="44098">
  <title><![CDATA[The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)]]></title>
  <isbn><![CDATA[0672326140]]></isbn>
  <isbn13><![CDATA[9780672326141]]></isbn13>
  <work>
  <best-book-id type="integer">44098</best-book-id>
  <books-count type="integer">3</books-count>
  <default-description>The recurring metaphor in &lt;I&gt;The Inmates are Running the Asylum&lt;/I&gt; is that of the dancing bear--the circus bear that shuffles clumsily for the amusement of the audience. Such bears, says author Alan Cooper, don't dance well, as everyone at the circus can see. What amazes the crowd is that the bear dances at all. Cooper argues that technology (videocassette recorders, car alarms, most software applications for personal computers) consists largely of dancing bears--pieces that work, but not at all well. He goes on to say that this is more often than not the fault of poorly designed user interfaces, and he makes a good argument that way too many devices (perhaps as a result of the designers' subconscious wish to bully the people who tormented them as children) ask too much of their users. Too many systems (like the famous unprogrammable VCR) make their users feel stupid when they can't get the job done.&lt;p&gt;  Cooper, who designed Visual Basic (the programming environment Microsoft promotes for the purpose of creating good user interfaces), indulges in too much name-dropping and self-congratulation (Cooper attributes the quote, &quot;How did you &lt;I&gt;do&lt;/I&gt; that?&quot; to Microsoft chairman Bill Gates, upon looking at one of Cooper's creations)--but this appears to be &lt;I&gt;de rigueur&lt;/I&gt; in books about the software industry. But those asides are minor. More valuable is the discourse about software design and implementation (&quot;[O]bject orientation divides the 1000-brick tower into 10 100-brick towers.&quot;). Read this book for an idea of what's wrong with UI design. &lt;I&gt;--David Wall&lt;/I&gt;&lt;p&gt;  &lt;B&gt;Topics covered&lt;/B&gt;: User interfaces--good ones and bad ones--and where they come from. Also, how to improve the ones you create.</default-description>
  <id type="integer">43471</id>
  <media-type nil="true"></media-type>
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  <original-publication-day type="integer" nil="true"></original-publication-day>
  <original-publication-month type="integer" nil="true"></original-publication-month>
  <original-publication-year type="integer">1999</original-publication-year>
  <original-title>The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)</original-title>
  <rating-dist>total:166|5:32|4:72|3:47|2:15|1:0|</rating-dist>
  <ratings-count type="integer">166</ratings-count>
  <ratings-sum type="integer">619</ratings-sum>
  <reviews-count type="integer">323</reviews-count>
  <text-reviews-count type="integer">30</text-reviews-count>
</work>

  <average_rating><![CDATA[3.73]]></average_rating>
  <ratings_count><![CDATA[154]]></ratings_count>
  <text_reviews_count><![CDATA[28]]></text_reviews_count>
  <url><![CDATA[http://www.goodreads.com/book/show/44098.The_Inmates_Are_Running_the_Asylum_Why_High_Tech_Products_Drive_Us_Crazy_and_How_to_Restore_the_Sanity]]></url>
  <authors>
        <author id="16770">
      <name><![CDATA[Alan Cooper]]></name>
      <role><![CDATA[]]></role>
      <url><![CDATA[http://www.goodreads.com/author/show/16770.Alan_Cooper]]></url>
      <average_rating><![CDATA[3.90]]></average_rating>
      <ratings_count><![CDATA[272]]></ratings_count>
      <text_reviews_count><![CDATA[47]]></text_reviews_count>
    </author>
      </authors>
  <reviews start="1" end="20" total="322">
    <review id="1273770">
  <user id="58063">
    <name><![CDATA[Jeremy]]></name>
    <location><![CDATA[San Diego, CA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/58063-jeremy?utm_medium=api]]></url>
  </user>
    <rating>3</rating>
  <votes>1</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="work-related" />
      </shelves>
  <recommended_for><![CDATA[Designers, Programmers, Managers]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Tue May 01 00:00:00 -0700 2007</read_at>
  <date_added>Thu May 17 11:06:15 -0700 2007</date_added>
  <date_updated>Thu May 17 12:30:43 -0700 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[The first 2/3's of the book basically detail cautionary tales about products that didn't have sufficient design, or else they make the author's case that design is neglected.  These would make great arguments if you had to sell an idea to a manager or development team (or if you felt insecure and ne...<a href="http://www.goodreads.com/review/show/1273770">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/1273770?utm_medium=api]]></url>
</review>
    <review id="69923010">
  <user id="1626157">
    <name><![CDATA[Joshua]]></name>
    <location><![CDATA[Cape Verde]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1626157-joshua?utm_medium=api]]></url>
  </user>
    <rating>4</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
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      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Thu Sep 03 08:55:28 -0700 2009</read_at>
  <date_added>Thu Sep 03 08:51:28 -0700 2009</date_added>
  <date_updated>Thu Sep 03 08:55:28 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This is a must read for anyone who is involved with (in any way, but most importantly managment and developers) developing software that has a user interface. I've developed many applications over the years and my experience only reinforces the need that exists in the industry for well thought out d...<a href="http://www.goodreads.com/review/show/69923010">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/69923010?utm_medium=api]]></url>
</review>
    <review id="74823139">
  <user id="2326500">
    <name><![CDATA[Tess]]></name>
    <location><![CDATA[Calgary, AB, Canada]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/2326500-tess-rupprecht?utm_medium=api]]></url>
  </user>
    <rating>5</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
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      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Mon Nov 02 00:00:00 -0800 2009</read_at>
  <date_added>Sat Oct 17 09:47:24 -0700 2009</date_added>
  <date_updated>Wed Nov 04 20:23:03 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[While doing self study on Usability Design, I lined up a couple of excellent books for reading. Really, I just picked up his book because of its unique title.  But to my surprise, I tremendously enjoyed and learned so much from the author. The book was written in 1999, but it still holds true today ...<a href="http://www.goodreads.com/review/show/74823139">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/74823139?utm_medium=api]]></url>
</review>
    <review id="34342127">
  <user id="1574158">
    <name><![CDATA[Michelle]]></name>
    <location><![CDATA[Canada]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1574158-michelle?utm_medium=api]]></url>
  </user>
    <rating>5</rating>
  <votes>1</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
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        <shelf name="technical" />
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Wed Oct 01 23:25:42 -0700 2008</date_added>
  <date_updated>Wed Oct 01 23:29:55 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This is THE thing that essentially put me on the career path I am on now. Well written, has some funny points, but you don't need a degree in engineering or computer science to understand it. In fact if you want an explanation as to why computers and software can irritate anyone, here is the answer....<a href="http://www.goodreads.com/review/show/34342127">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/34342127?utm_medium=api]]></url>
</review>
    <review id="29826009">
  <user id="1215621">
    <name><![CDATA[Hoby]]></name>
    <location><![CDATA[Seattle, WA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1215621-hoby?utm_medium=api]]></url>
  </user>
    <rating>5</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="ux" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Thu Jul 01 00:00:00 -0700 2004</read_at>
  <date_added>Mon Aug 11 01:08:03 -0700 2008</date_added>
  <date_updated>Mon Aug 11 01:08:03 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[I enjoyed this book a great deal. It has a wonderful mix of humor, information and just good book structure. It is a must read for everyone that is, works with programmers, or uses the final products of programmers. Essentially, anyone who could be reading this review.<br/><br/>Where some UI autho...<a href="http://www.goodreads.com/review/show/29826009">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/29826009?utm_medium=api]]></url>
</review>
    <review id="27908140">
  <user id="629344">
    <name><![CDATA[Elizabeth]]></name>
    <location><![CDATA[Cambridge, MA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/629344-elizabeth?utm_medium=api]]></url>
  </user>
    <rating>2</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="2008" />
        <shelf name="geek" />
        <shelf name="non-fiction" />
        <shelf name="reviewed" />
        <shelf name="twenty-first-century" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Mon Jul 21 00:00:00 -0700 2008</read_at>
  <date_added>Mon Jul 21 18:51:01 -0700 2008</date_added>
  <date_updated>Mon Jul 21 19:08:31 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This guy is annoying. The idea for the book is great. If it had been a blog or an essay or an article, it would be a really valuable piece. Unfortunately, we let one of the inmates write a 250 page book and worse, paid money to read it. This was probably a much more interesting book five years ago, ...<a href="http://www.goodreads.com/review/show/27908140">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/27908140?utm_medium=api]]></url>
</review>
    <review id="15343489">
  <user id="815646">
    <name><![CDATA[Stephanie]]></name>
    <location><![CDATA[Austin, TX]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/815646-stephanie?utm_medium=api]]></url>
  </user>
    <rating>3</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
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      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Tue Feb 26 00:00:00 -0800 2008</read_at>
  <date_added>Wed Feb 13 12:20:20 -0800 2008</date_added>
  <date_updated>Tue Feb 26 06:18:39 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[I'm about halfway through the book, and I am still waiting to hear his solutions to the problems he has spent the last 100+ pages defining. The anecdotes are interesting, but perhaps a little dated. (printed in 1999)<br/><br/>Working for a hi-tech co., this book certainly has resonance, but I thin...<a href="http://www.goodreads.com/review/show/15343489">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/15343489?utm_medium=api]]></url>
</review>
    <review id="47349420">
  <user id="57901">
    <name><![CDATA[Jerzy]]></name>
    <location><![CDATA[Portland, OR]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/57901-jerzy?utm_medium=api]]></url>
  </user>
    <rating>3</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Fri Apr 01 00:00:00 -0800 2005</read_at>
  <date_added>Tue Feb 24 00:48:02 -0800 2009</date_added>
  <date_updated>Tue Feb 24 00:52:06 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[A lot of it seems obvious, but his examples of how to do it right (in Ch 9, 10, 11) are very handy. Basically, programmers focus a lot on edge cases (how can we be sure the program doesn't break even in the case of this unlikely event?), but don't consider that users really need the program to work ...<a href="http://www.goodreads.com/review/show/47349420">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/47349420?utm_medium=api]]></url>
</review>
    <review id="39219363">
  <user id="1772232">
    <name><![CDATA[Lachlan]]></name>
    <location><![CDATA[Australia]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1772232-lachlan?utm_medium=api]]></url>
  </user>
    <rating>3</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="work--agile--scrum-etc" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Thu Jan 15 02:15:18 -0800 2009</read_at>
  <date_added>Wed Dec 03 13:24:11 -0800 2008</date_added>
  <date_updated>Thu Jan 15 02:15:18 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[If this is meant to be the business case for interaction design, it's a pretty sad business case.  The ideas are good, but they way it's put is frustrating.<br/><br/>There's some useful material in this book, but it's hard to dig out in the constant noise of Mr Cooper's whining.  You could easily ...<a href="http://www.goodreads.com/review/show/39219363">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/39219363?utm_medium=api]]></url>
</review>
    <review id="2752165">
  <user id="166376">
    <name><![CDATA[David]]></name>
    <location><![CDATA[San Francisco, CA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/166376-david?utm_medium=api]]></url>
  </user>
    <rating>4</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
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      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Thu Jul 05 17:22:08 -0700 2007</date_added>
  <date_updated>Sun Aug 05 21:02:24 -0700 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[This is a kind of parallel volume to Donald A Norman's &quot;Design of Everyday Things&quot;.<br/><br/>As a confirmed klutz in life, these two authors are my heroes. Sometimes it's helpful to be reassured that it's not always just me, that things appear to me to be appallingly designed because the...<a href="http://www.goodreads.com/review/show/2752165">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/2752165?utm_medium=api]]></url>
</review>
    <review id="40314937">
  <user id="1712919">
    <name><![CDATA[Scott]]></name>
    <location><![CDATA[Decatur, GA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1712919-scott?utm_medium=api]]></url>
  </user>
    <rating>5</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
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      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sat Mar 01 00:00:00 -0800 2008</read_at>
  <date_added>Wed Dec 17 11:36:46 -0800 2008</date_added>
  <date_updated>Wed Dec 17 11:37:53 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[Excellent examination of the IT workplace, how user-centered design and other UX considerations should fit in, and how they're all blithely ignored by management, even when they think of themselves as design advocates themselves.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/40314937?utm_medium=api]]></url>
</review>
    <review id="74912997">
  <user id="2712331">
    <name><![CDATA[Tamlyn]]></name>
    <location><![CDATA[Mission Viejo, CA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/2712331-tamlyn?utm_medium=api]]></url>
  </user>
    <rating>0</rating>
  <votes>0</votes>
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sun Oct 18 08:33:58 -0700 2009</date_added>
  <date_updated>Sun Oct 18 08:34:11 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Reading on my Kindle for work.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/74912997?utm_medium=api]]></url>
</review>
    <review id="74895364">
  <user id="2851245">
    <name><![CDATA[Victor]]></name>
    <location><![CDATA[Prague, 04, Czech Republic]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/2851245-victor-novak?utm_medium=api]]></url>
  </user>
    <rating>0</rating>
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sun Oct 18 01:20:42 -0700 2009</date_added>
  <date_updated>Sun Oct 18 01:21:13 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[User interaction design]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/74895364?utm_medium=api]]></url>
</review>
    <review id="34160986">
  <user id="1446298">
    <name><![CDATA[matt.geek.nz]]></name>
    <location><![CDATA[Wellington, New Zealand]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1446298-matt-geek-nz?utm_medium=api]]></url>
  </user>
    <rating>3</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
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  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Nov 30 00:00:00 -0800 2008</read_at>
  <date_added>Mon Sep 29 18:01:56 -0700 2008</date_added>
  <date_updated>Sat Nov 29 21:54:32 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[For someone who works in the web industry, this is all very common sense.  Web products live or die on interface design, but traditional software products have a long history of competing on features at the expense of ease-of-use and a coherent interface.  <br/><br/>The most useful parts of the bo...<a href="http://www.goodreads.com/review/show/34160986">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/34160986?utm_medium=api]]></url>
</review>
    <review id="59762456">
  <user id="755332">
    <name><![CDATA[John]]></name>
    <location><![CDATA[The United States]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/755332-john?utm_medium=api]]></url>
  </user>
    <rating>3</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Mon Jul 06 00:00:00 -0700 2009</read_at>
  <date_added>Mon Jun 15 12:08:35 -0700 2009</date_added>
  <date_updated>Fri Jul 10 10:24:36 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[The concepts that the author presents can change the way that software companies design software. But, there is not enough information for a complete book. The addition of some more practical application would have been helpful.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/59762456?utm_medium=api]]></url>
</review>
    <review id="37290027">
  <user id="1555384">
    <name><![CDATA[Tyson]]></name>
    <location><![CDATA[American Fork, UT]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1555384-tyson?utm_medium=api]]></url>
  </user>
    <rating>5</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Jan 04 15:56:00 -0800 2009</read_at>
  <date_added>Sun Nov 09 18:36:34 -0800 2008</date_added>
  <date_updated>Sun Jan 04 15:56:00 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This book really helped put into words the underlying reasons why a lot of technology is so frustrating.  I'll be adapting the ideas and principles into my daily work.  The first two sections of this book would be helpful for anyone to read so that they can realize why they shouldn't just accept the...<a href="http://www.goodreads.com/review/show/37290027">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/37290027?utm_medium=api]]></url>
</review>
    <review id="41596830">
  <user id="1165196">
    <name><![CDATA[Chris]]></name>
    <location><![CDATA[Medford, NJ]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1165196-chris?utm_medium=api]]></url>
  </user>
    <rating>2</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Jan 25 00:00:00 -0800 2009</read_at>
  <date_added>Fri Jan 02 08:24:55 -0800 2009</date_added>
  <date_updated>Tue Feb 03 08:12:06 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Some decent ideas, that might work in a perfect world.  But I got tired of being called an idiot about half way in and struggled to finish it.  Which was a shame because the end of the book actually gave some decent advice.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/41596830?utm_medium=api]]></url>
</review>
    <review id="1948348">
  <user id="130660">
    <name><![CDATA[Jeff]]></name>
    <location><![CDATA[Chicago, IL]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/130660-jeff?utm_medium=api]]></url>
  </user>
    <rating>5</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[programmers, interaction designers, IT managers]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sat Sep 01 00:00:00 -0700 2007</read_at>
  <date_added>Wed Jun 13 21:33:47 -0700 2007</date_added>
  <date_updated>Thu Sep 13 19:11:44 -0700 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[I thought this was an excellent read. There are definitely parts/thoughts that I didn't completely agree with but the overarching goal is spot on. The helpful tips are nicely broken up with anecdotes which really keeps you moving along nicely through the book. Definitely recommended reading for anyo...<a href="http://www.goodreads.com/review/show/1948348">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/1948348?utm_medium=api]]></url>
</review>
    <review id="4304938">
  <user id="263450">
    <name><![CDATA[Elizabeth]]></name>
    <location><![CDATA[New York, NY]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/263450-elizabeth?utm_medium=api]]></url>
  </user>
    <rating>2</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Mon Oct 01 00:00:00 -0700 2007</read_at>
  <date_added>Thu Aug 09 06:48:59 -0700 2007</date_added>
  <date_updated>Sat Mar 15 07:28:50 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[Eh. I didn't actually finish this but I probably never will, so I'm moving it over. <br/><br/>I think Cooper has some fantastic thoughts about why software design doesn't work, but I kept waiting for more solutions. I hear that his institute and coursework offer more in that regard - perhaps this ...<a href="http://www.goodreads.com/review/show/4304938">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/4304938?utm_medium=api]]></url>
</review>
    <review id="60006532">
  <user id="712277">
    <name><![CDATA[Eric]]></name>
    <location><![CDATA[Waltham, MA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/712277-eric?utm_medium=api]]></url>
  </user>
    <rating>2</rating>
  <votes>0</votes>
  <sell_flag>false</sell_flag>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[anyone who works in software product development]]></recommended_for>
  <recommended_by><![CDATA[a coworker]]></recommended_by>
  <read_at>Fri Jul 31 00:00:00 -0700 2009</read_at>
  <date_added>Wed Jun 17 05:03:11 -0700 2009</date_added>
  <date_updated>Fri Jul 31 05:06:18 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Cooper makes a number of solid points about how poor interfaces make bad software. He also has a number of good ideas about how to make better interfaces. Unfortunately, he has something to sell and his product pitch becomes the answer to all of the real problems he exposes.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/60006532?utm_medium=api]]></url>
</review>
    </reviews>
</book>
</GoodreadsResponse>