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Conflict Resolution

3.34  ·  Rating Details  ·  35 Ratings  ·  4 Reviews
Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Paperback, 192 pages
Published January 3rd 2001 by McGraw-Hill Education (first published December 13th 2000)
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Elizabeth
Nov 17, 2015 Elizabeth marked it as to-read
Shelves: career
Danielle
Jun 21, 2014 Danielle rated it it was ok
This book has a lot of short examples of workplace conflict and is written in a conversational tone, but lacks some substance.
Alida Gloria
Jan 27, 2014 Alida Gloria marked it as to-read
i want to know how daniel dana defined conflict resolution
Ryan
Jul 18, 2009 Ryan rated it it was ok
I read this book for the Sgt. testing.
Afnan
Afnan rated it it was amazing
May 11, 2016
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