Understanding and Managing Diversity: Readings, Cases, and Exercises
Written for courses in Human Resource Management and Organizational Behaviour, this text combines varied readings, cases and exercises to prepare students to enter an increasingly broad workplace where diversity must be understood.
Paperback, 368 pages
Published March 26th 2008 by Pearson Prentice Hall
(first published 2001)
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I didn't like the exercises-- maybe this book goes with a teacher's edition that has suggested interpretations/ guidance of the answers/ responses. A few of the best chapters: "Intercultural Communication: A Current Perspective," "The Power of Talk: Who Gets Heard and Why" and "Making Differences Matter: A New Paradigm for Managing Diversity"
The content of this flimsy, cheaply printed book was ok, but, being a textbook, it cost $100, which is insane. Most of the articles are available online anyway. If this book is assigned to you in a class, find the table of contents online somewhere and go about assembling it yourself for free. The textbook market is such a racket.