Designing for the Digital Age: How to Create Human-Centered Products and Services

Designing for the Digital Age: How to Create Human-Centered Products and Services

4.13 of 5 stars 4.13  ·  rating details  ·  87 ratings  ·  5 reviews
Whether you're designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today's digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology. Designing successful products and ser...more
Paperback, 739 pages
Published February 1st 2009 by John Wiley & Sons (first published January 16th 2009)
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Don't Make Me Think by Steve KrugThe Elements of User Experience by Jesse James GarrettThe Design of Everyday Things by Donald A. NormanAbout Face 3 by Alan CooperDesigning for Interaction by Dan Saffer
Must Read UX Books
10th out of 30 books — 16 voters
Content Strategy for the Web by Kristina HalvorsonThe Elements of Content Strategy by Erin KissaneManaging Enterprise Content by Ann RockleyLetting Go of the Words by Janice (Ginny) RedishClout by Colleen Jones
Confab 2011
11th out of 15 books — 6 voters


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Adam
Nov 22, 2010 Adam rated it 5 of 5 stars
Shelves: ux
Wonderful step-by-step tour through the Cooper method of discovering user needs, categorizing and measuring requirements and delivering designs that underpin delightful interactive systems. Yes, it's thick, but it's also an easy read and great reference.
Hesam Mas
Great book for those wanting to get a high level understanding of the digital design process.
Nathanael Boehm
A hefty 740 pages, this book is comprehensive and precise just like About Face was except Kim's book has more of a focus on methodology, research, persona development and design language. Some great examples in here with an entire chapter devoted to a sample user interview. If you already own About Face 3 then you should get this book too. If you want to choose between them and you're more a researcher/designer than web/software interaction developer then I suggest you just get this book.
Marcela
Good as an overall reference which might come in handy when I'm starting a project dealing with clients.
Eric
May 30, 2011 Eric added it
I got as far as the chapter on Detailed Design before I realised that despite my best intentions, I would never get around to finishing this book.

Close enough to mark it "read" though, I think

Pity, it was a pretty good, comprehensive read, a bit intimidating at times, but quite enough to get me excited about interaction design... probably another passing fancy
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Incorrect Book Title 3 5 18 jan. 15:41  
Designing for the Digital Age: How to Create Human-Centered Products and Services (ebook)
Designing for the Digital Age: How to Create Human-Centered Products and Services (ebook)
Designing for the Digital Age: How to Create Human-Centered Products and Services (ebook)

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