false 3851465 1 The first edition of <i>Benchmarking in the Public and Nonprofit Sectors</i> offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, the authors take a step-by-step approach to two benchmarking techniques, differentiating between the two and then providing a new approach to solution-driven benchmarking that requires less time and fewer resources.<br> <br> <i>Benchmarking in the Public and Nonprofit Sectors</i> provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems.<br> <br> Praise for <i>Benchmarking in the Public and Nonprofit Sectors</i><br> <br> "This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies."<br> -W. David Patton, director, Center for Public Policy and Administration, University of Utah 3896464 16 5 2008 Benchmarking in the Public and Nonprofit Sectors: Best Practices for Achieving Performance Breakthroughs 0 0 2 0 3851465 0787998311 9780787998318 0 0 0.00 http://www.goodreads.com/book/show/3851465.Benchmarking_in_the_Public_and_Nonprofit_Sectors_Best_Practices_for_Achieving_Performance_Breakthroughs 0 0 false Tue Oct 27 06:37:42 -0700 2009 Tue Oct 27 06:37:42 -0700 2009 3851465 0787998311 9780787998318 0 0 0.00 http://www.goodreads.com/book/show/3851465.Benchmarking_in_the_Public_and_Nonprofit_Sectors_Best_Practices_for_Achieving_Performance_Breakthroughs 0 0 false Fri Aug 21 08:52:32 -0700 2009 Mon Oct 26 11:17:54 -0700 2009 http://www.goodreads.com/book_link/follow/8?book_id=3851465