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Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others
All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in the field of leade...more
Paperback, 224 pages
Published
February 6th 2003
by Jossey-Bass
(first published 1999)
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I really enjoyed reading "Encouraging the Heart"
According to Kouzes & Posner in “Encouraging the Heart,” when leaders do their best in encouraging the heart they practice the following:
1. Set clear standards
2. Expect the best
3. Pay attention
4. Personalize recognition
5. Tell the story
6. Celebrate together
7. Set the example
This makes perfect sense to me in light of both life and leadership experiences; it is simply the right thing to do. My favorite of the practices is "personalizing recogniti...more
According to Kouzes & Posner in “Encouraging the Heart,” when leaders do their best in encouraging the heart they practice the following:
1. Set clear standards
2. Expect the best
3. Pay attention
4. Personalize recognition
5. Tell the story
6. Celebrate together
7. Set the example
This makes perfect sense to me in light of both life and leadership experiences; it is simply the right thing to do. My favorite of the practices is "personalizing recogniti...more
An OK book. Kind of a different approach to leadership. Like any book that takes a unique angle as its title the writers, I think, spent too much time and effort defending their thesis. Agree that encouraging the people you lead is important but it is just one of many tools that can and should be put into play to effectively encourage people to success.
Great book. Helped me realize that I do not thank people when I do not believe I deserve the praise or the gift. The authors should have kept anything to do with George Bernard Shaw out of book.
I read this book for my Assistant Principal's Preparation course. Great practical suggestions integrated with the philosophical.
Leadership authorities James M. Kouzes and Barry Z. Posner say employees perform best when their contributions are genuinely appreciated. Unfortunately, the two contend, most executives have not mastered the decidedly soft-management skill of "encouragement" that fosters such behavior. In Encouraging the Heart, they examine how this type of compassionate supervision is becoming a critical part of successful management today, and through example and suggestion they describe how readers can establ...more
Loved it! Kouzes and Pozner are right. The fifth leadership practice can be tough. In this quick read, they enunciate seven "essentials" of encouraging the heart. Each essential is described using some external research as to its importance. Then examples are given. The book concludes with 150 methods for encouraging the heart. I've currently got popcorn and notecards in my office with a list of 12 other "to dos". Really helpful practical ideas. This is quickly becoming a favorite in my Leadersh...more
I had to read this for a Leadership class I was taking. It made some good points and I definitely took away some concrete ideas to implement as a manager. But I'd rather spend my spare time reading fiction.
Not bad. Practical advice.
amazingly encouraging
This book is a really different book on leadership. It's about more than getting people to do things. It's about inspiring those you lead by knowing who they are and recognizing them in ways that THEY want to be recognized. It's about setting a great example for people to follow.
This was a text book I used during my Master's program in a class called HR of the future and what companies need to do to keep good people. It explains how a leader needs to relate to their employees and just like the title says, "Encourage their hearts".
Sometimes, a little extra effort in listening and learning how to encourage others can make an incredible difference. Why simply live day to day when you can make a difference?
This book provides insight and tools to encourage others to perform their best by authentic motivation (as opposed to incentives). Good Read!
We all need encouragement, yet we desire it in different ways. This book has 150 different ways to encourage those in your life.
One of my favorites in leadership books. The individual is acknowledged, encouraged and becomes a valuable part of community.
I was required to read this book for work. There were a few good stories in it, but overall it was cheesy.
A very different take on leadership. It was refreshing to look at encouraging your staff as who they are.
Tell people thank you. Guess we all need reminders.
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