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Performance Measurement: Getting Results
Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program ...more
Paperback, 342 pages
Published January 16th 2007 by Rowman & Littlefield Publishers
(first published November 1999)
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