Getting Past No
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Getting Past No

3.69 of 5 stars 3.69  ·  rating details  ·  374 ratings  ·  42 reviews
We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

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Audio Cassette, 0 pages
Published August 1st 1991 by Random House Audio
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Miles De Grifter
Miles De Grifter rated it 5 of 5 stars  ·  review of another edition
Recommends it for: anyone who has difficulty controlling themselves in difficult or heated discussions and negociations
Recommended to Miles by: Linguana
despite most of what is being said in this book kinda feeling obvious, just reading it and organizing ones thoughts is extremely helpful. in fact, just today (i finished this book on the train home today) i used techniques described in here (possibly unknowingly) to get 3 adversely positioned colleagues to change their stance on the issue in question by 180°. suffice to say i was baffled and quite proud of myself, because not only did i overcome my innate tendency to overreaction (the balcony th...more
Nicholas
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Oleg Kagan
I hear that law school students are required to read "Getting Past No," and I understand why -- the book is an excellent negotiation primer. Though it's a quick read (took me two sittings) I think it will be worth re-reading every so often.

William Ury, the co-founder of Harvard Law's Program on Negotiation, breaks negotiation down into five stages:

Go to the Balcony - Separate yourself from the situation so you can think clearly.

Step to their Side - ...more
getAbstract
Concise, practical book on negotiating

Best-selling author William Ury has the topic of negotiation down cold. Reading this classic book (originally released in 1991) is a pleasure and the reasons it became a bestseller are obvious: It is clear, concise and eminently readable. This book has such wide appeal that getAbstract recommends it to all businesspeople and to anyone who ever needs to negotiate about anything – from cops bargaining with hostage takers to consumers pushing for t...more
J
As an aspiring writer, I have always dreaded the thought that something I might be lucky enough to get published, would end up on some bargain shelf. It turns out my fears are unfounded because the value of a book - this one in particular - has nothing to do with how it was priced.

I picked up this Getting Past No at the Taos Public Library for fifty cents.

William Ury is a talented, engaging writer. His approach is logical, understandable, and makes sense. Getting P...more
Ryan Erwin
Also OK... Same overall concept as The Power of a Positive No: How to Say No and Still Get to Yes and Getting to Yes: Negotiating Agreement Without Giving In.

Same as the rules of management. Be fair. Stick to the fair road.
Dan Wilson
Dan Wilson rated it 4 of 5 stars  ·  review of another edition
Recommends it for: everyone
This is the sequel to Getting to Yes. This volume addresses those situations that are particularly difficult, or may even appear hopeless, at first. The authors are candid. Some situation are beyond negotiation, but for the rest, there is this book.

This book addresses those situations in which we begin to view the other side as an enemy or as irrational and therefore beyond the reach of reason. This reminds me at the moment of the United States stalemate with Iran. I hope our senior ...more
Stevie
This is the first book I have read on negotiation, and I thought it was helpful. It is a bit daunting to try to apply all that the author discusses, but I feel if I just used some of what he said it would make me a more effective negotiator.

The Five Steps of Breakthrough Negotiation:

1. Go to the Balcony - control your own emotions
2. Step to Their Side - defuse the anger and create a favorable environment
3. Reframe - direct attention to meeting each side's ...more
Tony Canas
A worthy followup to Getting to Yes. Was also recommended to me by a prof in my MBA program. This short book goes pretty in debt on how to effectively handle negotiations with difficult people and get things moving. The two book collection should be mandatory yearly reading for all business people, not just once, but once a year.
Andrew
Had to read this book for my Negotiations class. Nothing to earth-shattering in here but a good overview of how taking a step back and looking at a situation from an opposite view can help allow you to frame your arguments better. The stories keep you entertained but the messages weren't anything I didn't already know.
Alfred Walter
The best part of this book is when William Ury explained the strategy has five steps: be a dispassionate observer, understand the other side’s interests, reframe the argument, build a “golden bridge” and educate the other side. This book is certainly worth reading.
Kelly
Kelly rated it 3 of 5 stars  ·  review of another edition
Recommends it for: office dwellers
Shelves: business
I read this book for a Conflict Resolution class and as a result, conducted a light seminar on its lessons at my workplace. Though some of the content was pretty intuitive (paraphrase, make "I" statements, ask open ended questions), the authors sprinkled in enough case studies, pop culture references and fables to make it interesting. Ideas such as "Don't say 'But,' say 'Yes..And'" in the spirit of "accumulating yeses" gave new perspective. I found "Build Th...more
Laura
A "how to" on negotiation. The writing is pretty dry, but the strategy is clear and well-described. A useful volume if negotiation is something you find yourself doing.
Shawn
While abridged, the audio version of this book is an excellent two hour summary of ethical negotiation techniques.

free, full-book summaries:
http://en.wikipedia.org/wiki/Getting_pas...
http://www.beyondintractability.org/book...
Sarah
or, How to Manipulate People to Get What You Want. I think its a must read for anyone that has to have contact with the outside world on a regular basis.
Laura
I finished this book like 5 weeks early... it was required reading for negotiations class. Again, a well done, useful book with lots of interesting examples.
Caleb West
This book outlines a very good process by which to handle all negotiations in life. Very methodical without being overly specific. Quick read. I am going to read his others. eventually.
Ken Maynard
A good follow up to Getting to "yes" that will strengthen your communication skills with dealing with difficult people.
Beth
Great strategies here and a nice quick read. Nothing earth shattering here, but as a salesperson, I found it valuable.
Bjorg Sveins
This book is a good book. It takes a time to read. But it is worth it. Negotiating past no is a skill worth practicing.
Todd
This book gave me some great ideas for my job.
Ming
A must for students of negotiation
Katelyn
Katelyn marked it as to-read  ·  review of another edition
Shelves: admin-management
recc by Melissa Wong
Kent
Kent rated it 5 of 5 stars  ·  review of another edition
Recommends it for: everyone
Recommended to Kent by: negotiation class instructor
Second time through this classic, and it remains a bedrock book for business and personal dealings. Straightforward language and concepts give the reader great strategy and tools to resolve issues through negotiation.

Good refresher. Hope I didnt read it too quickly, but it's always on the shelf if I need it.
Robert
Much more than a "business" book, Getting Past No has opened my eyes to how to better negotiate in all aspects of life.

I would highly recommend this book to anyone who deals with people.
Adrienne
This is a great book and is very compact, a fast read. If you want to know the basics of negotiation, here is it. After reading several books on the subject, this one still had some good information in it and gave it in a way that helped me understand concepts even better. It makes me want to read Ury's other books.
Lily
Lily rated it 5 of 5 stars  ·  review of another edition
Recommends it for: EVERYONE
Recommended to Lily by: my mediator
This book may be one of the most personally meaningful books i have ever read. It has shown me an entirely new way to negotiate with people (especially difficult people) to create mutually beneficial solutions. The information in this book could help a LOT of people. READ IT!
Brian
Brian rated it 5 of 5 stars  ·  review of another edition
Recommends it for: anyone doing negotiating
Shelves: leadership
I read it before for a class. Reading it again was imensely helpful. It may become a book I ready every year or at least every other as so much in relationships depends on getting to root interests rather than settling on intially thought up solutions/ends.
Jessica
Quick, interesting read about how to successfully negotiate. The book reads like a list of "to remember" bullet points but there is definitely good, memorable advice throughout. Give it a read beofre you ask for that raise..
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Getting Past No: Negotiating Your Way from Confrontation to Cooperation (Paperback)
Getting Past No
Getting Past No: Negotiating In Difficult Situations (Audio CD)
Getting Past No: Negotiating with Difficult People (Hardcover)
Getting Past No (Paperback)

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William L. Ury co-founded Harvard's Program on Negotiation where he currently directs the Global Negotiation Initiative. He is the author of The Power of a Positive No: How to Say No & Still Get to Yes (2007) and co-author (with Roger Fisher) of Getting to Yes: Negotiating Agreement Without Giving In, a five-million-copy bestseller translated into over twenty languages. "No other boo...more
More about William Ury...
The Power of a Positive No: How to Say No and Still Get to Yes The Third Side: Why We Fight and How We Can Stop Getting to Peace Must We Fight?: From the Battlefield to the Schoolyard-A New Perspective on Violent Conflict and Its Prevention Ketsuteiban "Hābādo" Ryō "No" To Iwasa Nai Koshōjutsu =Getting Past No: Negotiating With Difficult People

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