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This is a very good overview of the vast topic of electronic records. I like it because it doesn't advocate keeping everything because storage space is "cheap" and provides a well argued rational as to why. I believe it is readable by Records Managers, IT staff, and those who might "accidentally" fall into a role which needs to cover Electronic Records. ARMA produces materials with clear writing. However, I feel this reads slightly dated in 2008 and I would like to see an update to incorporate c ...more