false 3267288 1 From mom-and-pop general stores to big-box, strip-mall chains, it is impossible to consider the American experience without thinking about the buying-and-selling retail culture: the sales and the stockrooms, the shift managers, and the clock punchers. <I>The Customer Is Always Wrong</I> is a tragicomic and all-too revealing collection of essays by writers who have done their time behind the counter and lived to tell their tales. Jim DeRogatis, author of <I>Let It Blurt</I>, for example, describes hanging out with Al himself at Al Rocky's Music Store, while Colson Whitehead explains how three summers at a Long Island ice cream store gave him a lifelong aversion to all things dessert-like. This book not only shines a light on the absurdities of retail culture but finds the delight in it as well. 3302621 1 10 2008 The Customer Is Always Wrong: The Retail Chronicles total:80|5:12|4:14|3:28|2:21|1:5| 80 247 251 39 1 0 false false Sun Apr 26 00:00:00 -0700 2009 Sun Apr 26 14:44:48 -0700 2009 Sun Apr 26 15:06:59 -0700 2009 The Customer is Always Wrong, a collection of true-life essays about retail, is a particularly lackluster addition to the genre.

I'm not sure why the majority of these kind of collections (at lea...more...]]> 2 0 false false Fri May 01 20:11:58 -0700 2009 Mon May 04 06:14:41 -0700 2009 more...]]> 2 13 false false Wed Jun 10 18:53:01 -0700 2009 Wed Jun 10 19:12:31 -0700 2009 more...]]> 5 0 false false Wed Apr 29 12:47:15 -0700 2009 Wed Apr 29 12:47:15 -0700 2009 more...]]> 4 0 false false Mon May 25 00:00:00 -0700 2009 Mon May 25 09:42:49 -0700 2009 Mon May 25 09:42:49 -0700 2009 more...]]> 1 0 false false Sat Apr 11 18:07:44 -0700 2009 Sat Apr 11 18:08:27 -0700 2009 more...]]> 3 0 false false Sun Mar 15 00:00:00 -0700 2009 Mon Oct 13 20:22:05 -0700 2008 Sun Mar 15 08:59:30 -0700 2009 more...]]> 2 0 false false Mon Dec 01 00:00:00 -0800 2008 Wed Dec 10 09:24:16 -0800 2008 Wed Dec 10 09:32:14 -0800 2008 more...]]> 3 0 false false Sat Mar 14 13:49:42 -0700 2009 Sat Mar 14 13:55:34 -0700 2009 more...]]> 2 0 false false Thu Jan 01 00:00:00 -0800 2009 Mon Jan 19 09:29:41 -0800 2009 Mon Jan 19 09:30:20 -0800 2009 2 0 false false Thu Jan 01 00:00:00 -0800 2009 Sat Jan 10 15:28:47 -0800 2009 Sat Jan 10 15:28:47 -0800 2009 0 0 false false Tue Sep 29 00:00:00 -0700 2009 Tue Sep 29 10:21:01 -0700 2009 Tue Sep 29 10:22:45 -0700 2009 3 0 false false Tue Feb 17 00:00:00 -0800 2009 Mon Feb 02 18:42:57 -0800 2009 Tue Feb 17 11:07:15 -0800 2009 more...]]> 4 0 false false Wed Dec 03 00:00:00 -0800 2008 Tue Nov 25 14:16:20 -0800 2008 Thu Dec 04 04:24:29 -0800 2008 5 0 false false Sun Jan 18 11:37:59 -0800 2009 Mon Jan 05 13:11:45 -0800 2009 Sun Jan 18 11:37:59 -0800 2009 4 0 false false Wed Aug 12 00:00:00 -0700 2009 Tue Aug 04 06:49:40 -0700 2009 Wed Aug 12 11:39:46 -0700 2009 3 0 false false Tue Feb 10 13:02:29 -0800 2009 Wed Feb 18 04:28:16 -0800 2009 0 0 false false Tue Jan 13 11:34:29 -0800 2009 Tue Jan 13 11:34:56 -0800 2009 the A.V. Club.]]> 2 0 false false Thu Dec 04 12:45:22 -0800 2008 Thu Dec 04 12:46:24 -0800 2008 5 0 false false Fri Dec 05 00:00:00 -0800 2008 Fri Dec 05 06:45:13 -0800 2008 Fri Dec 05 06:47:02 -0800 2008
*--Jeff Martin is a friend of mine. ]]>