A Question of Trust: The Crucial Nature of Trust in Business, Work & Life - And How to Build It
Describing the anatomy of trust and explaining it through a diverse range of fascinating case studies, this book clarifies the value of trust within a company and the costs incurred when trust erodes. Trust can be difficult to define, understand, and achieve, but the payoffs are exceptional: it allows people to take risks and encourage innovation, and it increases customer...more
Paperback, 178 pages
Published March 1st 2007 by Marshall Cavendish Corporation
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I haven't read many books that so eloquently cover the many aspects of trust and how it operates in the world today. In a neat single volume of work trust is objectively discussed and it's aspects dispatched to the reader's understanding. A good read for the busy reader.