Goodreads helps you keep track of books you want to read.
Start by marking “Just Culture: Balancing Safety and Accountability” as Want to Read:
Just Culture: Balancing Safety and Accountability
Enlarge cover
Rate this book
Clear rating
Open Preview

Just Culture: Balancing Safety and Accountability

3.91 of 5 stars 3.91  ·  rating details  ·  34 ratings  ·  6 reviews
A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? Drawing on author's experience with practitioners (in nursing, air traffic control and professional aviation) whose errors were turned into crimes, this title lays out a view of just culture.
Paperback, 166 pages
Published December 21st 2007 by Ashgate (first published January 1st 2007)
more details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about Just Culture, please sign up.

Be the first to ask a question about Just Culture

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-30 of 113)
filter  |  sort: default (?)  |  rating details
The book is about how punishing a single person for an unintended loss of life does not help the system (healthcare, air traffic, etc) keep similar incidents from happening again and is inappropriate because that single person is 1) part of a larger system 2) probably trying to be safe 3) also traumatized by inflicting injury unintentionally. The other main idea is that people tend to make judgements based on the outcome rather than on the situations and actions that they are actually supposed t ...more
Jerry Mahn
Dekker looks at the issue of what organizations do when something goes wrong. Do we find the easiest employee to blame, and fire them, thus feeling we took care of the problem, or do we create a culture in which employees feel empowered to admit mistakes, evaluate the circumstances that led to it, and then learn from the mistake as an organization? Very interesting issues...
Matthew Horvat
Bad stuff happens to good people. The truth turns into people's versions. Something serious can draw media and even court attention. A code of silence typically ensues because it is to easily to be unjustly accused. And it is no wonder why this happens. Rather than increase reporting of accidents, the author suggests that we generate a culture of honestly disclosing accidents with the only intention of learning to avoid repeated mistakes.

The book is littered with examples from real cases where
Alastair Lack
The quote in another review 'bad stuff happens to good people' is so true, and this should be required reading for every HR manager and CEO. Slightly complex language, but the messages are clear.
Very dry, but raises some interesting points.

This book got famous because it was what Sully Sullenberger was reading when his plane went down.

Must read for everyone working in a high stakes profession, from medicine to mining to aviation. And for lawyers.
Garth marked it as to-read
Apr 26, 2015
Souzan Alowesi
Souzan Alowesi marked it as to-read
Apr 21, 2015
Lou Moore
Lou Moore is currently reading it
Apr 20, 2015
Andy Fleener
Andy Fleener marked it as to-read
Mar 25, 2015
Darryl marked it as to-read
Mar 21, 2015
Drye Verdnik
Drye Verdnik marked it as to-read
Apr 02, 2015
Rik marked it as to-read
Jan 21, 2015
Tu Nyce
Tu Nyce marked it as to-read
Jan 10, 2015
Dan Slimmon
Dan Slimmon marked it as to-read
Jan 09, 2015
Oleksiy marked it as to-read
Jan 09, 2015
James Clarke
James Clarke marked it as to-read
Jan 09, 2015
Joe Ray
Joe Ray marked it as to-read
Jan 06, 2015
Rich Leverock
Rich Leverock marked it as to-read
Jan 04, 2015
Jeff Bobin
Jeff Bobin is currently reading it
Apr 26, 2015
Meghan Connolly
Meghan Connolly marked it as to-read
Dec 12, 2014
« previous 1 3 4 next »
There are no discussion topics on this book yet. Be the first to start one »
The Field Guide to Understanding Human Error Drift Into Failure: From Hunting Broken Components to Understanding Complex Systems Patient Safety: A Human Factors Approach Second Victim: Error, Guilt, Trauma, and Resilience Hyūman Erā Wa Sabakeruka: Anzen De Kōsei Na Bunka O Kizuku Niwa

Share This Book

“Accidents are no longer accidents at all. They are failures of risk management.” 1 likes
“Not being able to find a cause is profoundly distressing; it creates anxiety because it implies a loss of control. The desire to find a cause is driven by fear.” 1 likes
More quotes…