false http://photo.goodreads.com/books/1173419420m/286687.jpg 286687 1 <i>Reference and Information Services in the 21st Century</i> supercedes previous reference texts with an all new approach to reference service and coverage of essential topics for today's professional. This unique introduction is the only reference textbook to specify the top resources in major subject areas and genres and show students how to approach the reference transaction by matching specific types of questions to the best available resources regardless of format. Part One covers the essentials&#151;interviewing patrons, determining the information need, and developing a basic search strategy. The straightforward and practical Part Two helps professionals master the materials&#151;print and electronic&#151;most frequently used to answer questions about Government information; Bibliographic resources; Encyclopedias; Ready reference sources; Dictionaries; Indexes; and more. <P>Part Three considers special topics in reference&#151;when and how to use the Internet as a reference tool, user instruction, and chapters on reader's advisory work and service to children and youth authored by acclaimed expert Mary K. Chelton. Part Four addresses selection and evaluation of material, management of the reference department, assessment, and future trends. This innovative text was reviewed and guided by educators and practitioners at Rutgers University, Queens College, the University of North Carolina Chapel Hill, the University of Arizona, San Jose State University, and the University of South Carolina . Striking an ideal balance between the practical elements and guiding principles of the profession, <i>Reference and Information Services in the 21st Century</i> will appeal to LIS educators, students, and both novice and experienced professionals 278137 1 7 2006 Reference and Information Services in the 21st Century: An Introduction total:58|5:5|4:12|3:26|2:9|1:6| 58 175 94 14 2 2 false false Mon Dec 22 00:00:00 -0800 2008 Mon Dec 22 14:07:21 -0800 2008 Mon Dec 22 14:14:18 -0800 2008 more...]]> 3 1 false false Thu Jan 01 00:00:00 -0800 2009 Wed Sep 10 19:08:33 -0700 2008 Sun Feb 08 20:21:54 -0800 2009 more...]]> 4 0 false false Sat Dec 15 17:08:33 -0800 2007 Sat Dec 15 17:08:33 -0800 2007 Reference and Information Services in the 21st Century: An Introduction is infinitely readable. It also serves as an excellent introduction to basic reference theory and reference tools. Although not as forward-looking as I would have liked, it does an excellen...more...]]> 3 0 false false Wed Oct 21 00:00:00 -0700 2009 Tue Sep 15 18:05:55 -0700 2009 Thu Oct 22 06:38:09 -0700 2009 more...]]> 0 0 false false Tue Jan 27 00:00:00 -0800 2009 Tue Jan 27 09:06:01 -0800 2009 Tue Jan 27 09:06:40 -0800 2009 5 0 false false Wed Dec 02 00:00:00 -0800 2009 Mon Oct 12 10:43:52 -0700 2009 Wed Dec 02 12:05:24 -0800 2009 more...]]> 4 0 false false Wed Dec 12 00:00:00 -0800 2007 Thu Aug 30 10:23:03 -0700 2007 Tue Feb 12 06:40:46 -0800 2008 more...]]> 5 0 false false Sun Jul 01 00:00:00 -0700 2007 Tue Jul 10 21:47:11 -0700 2007 Tue Jun 09 00:15:19 -0700 2009 4 0 false false Tue Apr 01 00:00:00 -0700 2008 Sat Feb 09 20:08:17 -0800 2008 Sat Feb 09 20:08:30 -0800 2008 2 0 false false Wed Apr 01 00:00:00 -0700 2009 Sun Jan 25 20:49:01 -0800 2009 Sun Aug 02 16:32:40 -0700 2009 1 0 false false Sat Nov 29 00:00:00 -0800 2008 Sun Sep 07 12:19:17 -0700 2008 Sat Nov 29 08:28:44 -0800 2008 3 0 false false Mon Oct 06 00:00:00 -0700 2008 Thu Sep 18 05:47:01 -0700 2008 Mon Oct 06 06:23:32 -0700 2008 3 0 false false Tue Dec 02 14:24:39 -0800 2008 Tue Sep 09 18:15:43 -0700 2008 Tue Dec 02 14:24:39 -0800 2008 0 0 false false Mon May 18 10:33:25 -0700 2009 Fri Jan 16 14:34:21 -0800 2009 Mon May 18 10:33:25 -0700 2009 4 0 false false Sun Nov 15 17:20:34 -0800 2009 Sun Nov 15 17:20:34 -0800 2009 0 0 false false Tue Nov 03 19:05:34 -0800 2009 Tue Nov 03 19:05:34 -0800 2009 0 0 false false Wed Oct 28 23:39:37 -0700 2009 Wed Oct 28 23:39:37 -0700 2009 0 0 false false Wed Oct 07 15:21:32 -0700 2009 Wed Oct 07 15:21:32 -0700 2009 3 0 false false Sat Aug 01 00:00:00 -0700 2009 Mon Oct 05 23:16:51 -0700 2009 Mon Oct 05 23:17:02 -0700 2009 5 0 false false Mon Sep 28 07:55:01 -0700 2009 Mon Sep 28 07:55:09 -0700 2009 http://www.goodreads.com/book_link/follow/8?book_id=286687