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Six SIGMA for Everyone

3.55  ·  Rating Details  ·  56 Ratings  ·  2 Reviews
A practical, straightforward guide to Six Sigma for employees in organizations contemplating or implementing Six Sigma
From noted Six Sigma consultant and author George Eckes, Six Sigma for Everyone explains the underpinnings of the revolutionary quality assurance methodology, offers in-depth examples, and outlines the impact and desired end result of implementation. Where
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Paperback, 130 pages
Published February 10th 2003 by John Wiley & Sons (first published December 31st 2002)
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Mireya
Sep 24, 2009 Mireya rated it liked it
This was MANDATED in college, but I found myself reading it again and realizing it's actually a great book for structuring a business!
Paul Delacruz
Jul 15, 2013 Paul Delacruz rated it liked it
This book basically describes how to treat customers first and make sure they are taken care of. Customer interaction is very important and having communications between businesses or customers will improve relationships and
build a trust between each other.
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