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Working with Emotional Intelligence

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3.81  ·  Rating Details ·  2,874 Ratings  ·  162 Reviews
Do you have what it takes to succeed in your career?

The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that a
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Paperback, 400 pages
Published January 4th 2000 by Bantam (first published 1998)
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Deann
Nov 14, 2013 Deann rated it did not like it
I was forced to read this book for class and it was extremely underwhelming. It is as if the writer is trying to sell you on his idea by bashing you over the head with endless examples that prove his point. Save yourself a whole lot of time and monotony and read this one sentence, which sums up the whole book: Business professionals are most effective when they employ empathy, social skills, and a positive attitude, all of which are more important than IQ or expertise. There. You read the book. ...more
John
Aug 02, 2012 John rated it it was amazing
Because I was working in a testosterone filled hierarchy at the time I read this, it was like being handed a big, secret, club.

My coworkers generally didn't know what hit them - using Goleman's analytic framework allowed me to maneuver project teams into win-win outcomes.

Teaches you how to recognize impediments, how to understand what drives the other party's position (or at least how to figure out what that is), and best of all, how to use that knowledge.

GREAT read for anyone who regularly ne
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Chad Warner
Jun 02, 2010 Chad Warner rated it it was ok
Recommended to Chad by: Lee Eilers
Interpersonal skills are especially important in Information Technology, because purely technical skills are easily outsourced. I've become increasingly aware of this since I launched my technology services company, OptimWise, because although many aspects of IT are based online, real business is still mostly done "IRL" (in real life); where face-to-face conversations and other social skills are much more important.

A local entrepreneur recommended this book for its insights into the "soft" perso
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Ron
Feb 12, 2013 Ron rated it liked it
Shelves: work
No real rocket science here... Getting ahead may actually count more on your emotional IQ (see items below) than it does on your intellectual IQ. I'd only suggest reading one Goleman book. I suspect they all rehash the same thoughts.

Part 2 – Personal Competence (12 specific job capabilities)

Chapter 4 – Self-awareness
• Emotional awareness
• Accurate self-assessment
• Self-confidence
Chapter 5 – Self-regulation
• Self-control
• Trustworthiness
• Conscientiousness
• Adaptability
• Innovation
Cha
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Brian Rast
May 03, 2008 Brian Rast rated it it was amazing
This review has been hidden because it contains spoilers. To view it, click here.
Dmitry
Apr 27, 2012 Dmitry rated it did not like it
Shelves: psychology
This book discusses a rather important issue, but it is really, really badly written. I was especially underimpressed by it against the backdrop of the recently read "Thinking, fast and slow" by Daniel Kahneman.

The book is EXTREMELY long-winded. Long after it made its (perfectly convincing) point, it goes on and on piling one example on top of another in the style of chain letters, for further persuasion value adding a bunch of meaningless numbers: such and such billions of dollars of financial
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Patricia
Sep 24, 2012 Patricia rated it it was amazing
notes recently found on a book read a while back!

I have been reading non-fiction, Working with Emotional Intelligence by Daniel Coleman. It seems that everyone I mention this to says he same thing.....There is a lot of emotional in the work place, but not very much intelligence! This is not a self help book, but one that explains what emotional intelligence is and how companies are beginning to realize that their bussiness can be effected by the emotions of their workers. My favorite quote is "T
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Muhammad Magdi youssif
A very BORING book, I couldn't even complete it
In this book Daniel Goleman is explaining how Emotion Quotient (EQ) matters more than Intelligence Quotient (IQ) , then he started to explain the Emotional Competence Model that is composed of 1- Self Awareness 2- Self regulation 3- Motivation 4- Empathy 5- Social Skills besides demonstrating examples from real life on how each of these capacities matters. sometimes you will feel lost reading this book due to the HUGE amount of useless anecdotes and
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Justin
Aug 26, 2008 Justin rated it really liked it
Recommends it for: Everyone on a rung of he "corporate Ladder"
Recommended to Justin by: My good eye
Working with Emotional Intelligence is a must read for anyone who wants to move up the corporate ladder. Today's business atmosphere is changing rapidly, and anyone without emotional intelligence will likely find moving upward in their company very difficult.
Sergei_kalinin
Aug 05, 2013 Sergei_kalinin rated it it was amazing  ·  review of another edition
Shelves: hrm, psychology
Пока - лучшая книга Гоулмана, из известных мне :)

Мега-рецензия на неё и всякие дополнительные вкусности - в моем блоге: http://s-kalinin.blogspot.ru/2013/07/...
Liz
Jul 17, 2017 Liz rated it really liked it
Lots of really great ideas on how to cultivate emotional intelligence within the workplace-- for all levels.
Brian Bennett
Apr 15, 2017 Brian Bennett rated it it was ok
Read this twice now. No real strategies, just continuous examples of how useful it would be to have high "EQ"
Yasser Hassan
A review of the audio book edition: In this book, Daniel Goleman takes the theoretical foundation and concepts laid in the previous book "Emotional Intelligence" and puts them into application. While "Emotional Intelligence" is about how to understand emotional intelligence, this book is about how to practice it. Although Daniel Goleman mainly addresses the workplace and professional life in this book, still the knowledge provided can be effectively applied on the personal level and in dealing w ...more
Dayla
Feb 11, 2013 Dayla rated it it was amazing
Shelves: self-help, leadership
Great suggestions. If you are on the spectrum, ADHD, or OCD, this book should be your Bible, especially if you have ever been uncomfortable at work and you really didn't know why. This book has great insight.

However, between this book and John Gray's "men are from mars....at work" I would prefer Gray's book for more gender-tailored advice.

Ev
Jan 16, 2015 Ev rated it it was amazing
Excellent book, which can be summed up on pg. 106:

"Motive and emotion share the same Latin root, motere, meaning 'to move'. Emotions are, literally, what move us to pursue our goals; they fuel our motivations, and our motives in turn drive our perceptions and shape our actions. Great work starts with great feeling."
ABC
Aug 30, 2010 ABC rated it it was ok
Shelves: teens-and-adults
I read the original book "Emotional Intelligence" way back a million years ago when it first came out. I barely remember it, but I think it was pretty good.

This book, however, feels like Goleman put a book together to make more money on Emotional Intelligence. It is business oriented and most of it was either not very interesting or it was common sense.
Alexander
May 28, 2009 Alexander rated it liked it
Shelves: own
Not as good as the first (so far). The organization of the book is a bit frustrating, with no clear direction of where Goleman is headed.

The first book definitely had a greater impact on me. The last 75 pages or so seemed to drone on about the same topics, with little new insights.

I think the typical reader could do without reading this book if they've already read the first.
Joseph
May 21, 2011 Joseph rated it liked it
this was a great book that helped me understand symptoms and manifestations of officepolitik.

not only that but i appreciate the insight that goleman gives re: office bullies. it provides a model for which one can understand one's motivation and actions. the book provides a great framework that shows tried and true methods that help improve one's social intelligence.


Peep Laja
Jun 03, 2007 Peep Laja rated it it was amazing
Recommends it for: everybody
This is a follow-up to Emotional Intelligence, so read that first.

I found this book to be highly practical, way more pragmatic than the previous book. If you read the E.I., I strongly recommend to read this too to get the most out of this topic.
Kc
Jul 09, 2009 Kc rated it liked it
Learnings:

Emotional competence involves two things (1) empathy in reading the feelings of others, (2) social skills to handle those feeling artfully

Integrity - acting openly, honestly and consistently - sets outstanding performers apart

The first step in influence is building rapport
Sara
Jul 08, 2012 Sara rated it it was ok
This book totally justifies why we shouldn't push pressure on perfect grades. More important to have experience running events, leading organizations etc.
Zhiyar Qadri
Jun 23, 2014 Zhiyar Qadri rated it really liked it
theory applied and explained with brilliant simplicity.
Shravani Ganti
Apr 01, 2013 Shravani Ganti rated it liked it
Great detail on how mind actually deals with emotions. I found the science part of the book amazing.
Rest will be good if you are into reading philosophy. Not something am fond of.
Dmitry Kuriakov
Feb 11, 2015 Dmitry Kuriakov rated it it was amazing
Книга «Эмоциональный интеллект в бизнесе» является переизданием знаменитой книги «Эмоциональный интеллект на работе». Трудно сказать, чем руководствовалось издательство МИФ, которое собственно и переиздало эту книгу, поменяв название. Однако стоит отдать издательству должное, т.к. переиздание получилось просто великолепное. Хорошая, качественная бумага, красивая обложка и крупный шрифт. Книгу приятно держать в руках.
По поводу самой книги: одна из легендарных книг по бизнес-психологии, входит в
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Rehmat
Mar 01, 2016 Rehmat rated it really liked it
Leadership and emotional intelligence

A review by Remat Chinggisi

While exchanging views on books with my boss, he suggested me to go through Siimon Reynold’s Why People Fail. It was winter-2013, in January. Later that year, I found hard copy of the book, Why People Fail, and read it. The book devotes one entire chapter on emotional intelligence, famously known today as EQ, which causes failure if a person fails to diagnose what cause to stir up his emotions and how to regulate his emotions. Thi
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Nuno
Jul 20, 2017 Nuno rated it did not like it  ·  review of another edition
Este livro devia ser acompanhado pela nota prévia: Leia apenas os apêndices.
Babak Hazaveh
May 16, 2017 Babak Hazaveh rated it liked it
اگرچه تمامی آثار دانیل گلمن خواندنی اند اما این یکی خیلی حرف تازه ای ندارد و بیشتر مرور همان مطالب قبلی گلمن در قالب کیس های مدیریتی و سازمانی است.
Jim
Jul 07, 2017 Jim rated it did not like it
Shelves: owned
Reads like an academic paper
Msaff Shayo
Mar 06, 2017 Msaff Shayo rated it really liked it
Quite insightful
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Author of Emotional Intelligence and psychologist Daniel Goleman has transformed the way the world educates children, relates to family and friends, and conducts business. The Wall Street Journal ranked him one of the 10 most influential business thinkers.

Goleman’s Emotional Intelligence was on The New York Times best sellers list for a year-and-a-half. Named one of the 25 "Most Influential Busine
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More about Daniel Goleman...

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“out-of-control emotions can make smart people stupid.” 4 likes
“We do not compete in our careers with people who lack the requisite intelligence to enter and stay in our field—but rather against the much smaller group of those who have managed to jump the hurdles of schooling, entry exams, and other cognitive challenges to get into the field in the first place.” 2 likes
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