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Satisfaction Guaranteed: 236 Ideas to Make Your Customers Feel Like a Million Dollars
by Byrd Baggett
"Excellence in customer service results in long-term success," says Byrd Baggett. That's the reason everybody in business should focus on pleasing customers. Baggett reminds the reader of the habits that almost always result in happy, satisfied customers.
Paperback, 128 pages
Published February 22nd 2001 by Rutledge Hill Press
(first published 1994)
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