Understanding and Enhancing the Impact of Consumer Confidence Reports:

by Jeffrey K. Lazo

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The reauthorized Safe Drinking Water Act of 1996 added provisions requiring all community water systems (CWS) to deliver annual water quality reports called Consumer Confidence Reports (CCRs) to their customers. With an estimated 46,000 CWS required to develop and distribute CCRs to their customers each year, the CCR requirement poses an important challenge for water utili...more

Paperback, 272 pages

Published April 27th 2005 by Awwarf

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