false http://photo.goodreads.com/books/1249807507m/2636711.jpg 2636711 1 Businesses go through dramatic twists and turns. Some survive, while quite a few fall by the way-side. Corporate heads grapple with this and are keen to find a sustainable model for making organisations last. Dabawalas, the story of Mumbai's ubiquitous homemade food delivery men stands in sharp contrast. A 115-year-old business enterprise, run by semiliterate group of people, that has sustained itself through the vicissitudes of change presents a role model. Through a dialogue between four characters, the book brings to the fore key characteristics of successful organisations - values, decentralised decision-making, continuous value addition to customer care and many more. Besides this, the book includes take-aways for leaders and managers to imbibe for building lasting success based on values. 2661426 1 2 2007 Dabawalas total:2|5:1|4:1| 2 9 4 2 5 0 false false Sun Aug 09 00:00:00 -0700 2009 Tue Aug 04 22:18:32 -0700 2009 Sun Aug 09 01:39:48 -0700 2009 1 more...]]> 4 0 false false Tue Jan 01 00:00:00 -0800 2008 Tue Jan 22 18:10:29 -0800 2008 Tue Jan 22 18:12:57 -0800 2008 more...]]> 0 0 false false Sun Mar 08 14:30:58 -0700 2009 Sun Mar 08 14:31:02 -0700 2009 0 0 false false Tue Mar 03 23:45:37 -0800 2009 Wed Mar 04 00:19:50 -0800 2009 http://www.goodreads.com/book_link/follow/8?book_id=2636711