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  <title><![CDATA[Getting Past No: Negotiating Your Way from Confrontation to Cooperation]]></title>
  <isbn><![CDATA[0553371312]]></isbn>
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  <default_description>We all want to get to yes, but what happens when the other person keeps saying no? &lt;br&gt;&lt;br&gt;How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?&lt;br&gt;&lt;br&gt;In Getting Past No, William Ury of Harvard Law School&amp;#8217;s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You&amp;#8217;ll learn how to:&lt;br&gt;&lt;br&gt;&amp;#8226; Stay in control under pressure&lt;br&gt;&amp;#8226; Defuse anger and hostility&lt;br&gt;&amp;#8226; Find out what the other side really wants&lt;br&gt;&amp;#8226; Counter dirty tricks&lt;br&gt;&amp;#8226; Use power to bring the other side back to the table&lt;br&gt;&amp;#8226; Reach agreements that satisfies both sides' needs&lt;br&gt;&lt;br&gt;Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don&amp;#8217;t have to get mad or get even. Instead, you can get what you want!</default_description>
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  <original_publication_year type="integer">1991</original_publication_year>
  <original_title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</original_title>
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      <name><![CDATA[William Ury]]></name>
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  <read_at>Thu Jun 11 00:00:00 -0700 2009</read_at>
  <date_added>Sat Jul 11 00:17:34 -0700 2009</date_added>
  <date_updated>Sat Jul 11 02:24:45 -0700 2009</date_updated>
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    <body><![CDATA[Solid foundation for negotiating.<br/><br/>Don't get emotional, don't get caught up in their defensiveness, work with them, make the pie bigger, bridge the gap between the two parties interests, let them save face and be proud of the solution<br/><br/><br/>Quotes:<br/><br/>&quot;Effective neg...<a href="http://www.goodreads.com/review/show/63004673">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/63004673]]></url>
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  <date_added>Mon Nov 02 00:30:20 -0800 2009</date_added>
  <date_updated>Mon Nov 02 00:31:11 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Concise, practical book on negotiating <br/><br/>Best-selling author William Ury has the topic of negotiation down cold. Reading this classic book (originally released in 1991) is a pleasure and the reasons it became a bestseller are obvious: It is clear, concise and eminently readable. This book ...<a href="http://www.goodreads.com/review/show/76441854">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/76441854]]></url>
</review>
    <review id="12569292">
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    <name><![CDATA[Dan]]></name>
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  <read_at>Sun Jan 01 00:00:00 -0800 1995</read_at>
  <date_added>Tue Jan 15 07:59:46 -0800 2008</date_added>
  <date_updated>Tue Jan 15 07:59:46 -0800 2008</date_updated>
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    <body><![CDATA[This is the sequel to <em>Getting to Yes</em>. This volume addresses those situations that are particularly difficult, or may even appear hopeless, at first. The authors are candid. Some situation are beyond negotiation, but for the rest, there is this book.<br/><br/>This book addresses those situations in...<a href="http://www.goodreads.com/review/show/12569292">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/12569292]]></url>
</review>
    <review id="7794988">
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    <name><![CDATA[Stevie]]></name>
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    <rating>3</rating>
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  <read_at>Fri Jun 13 00:00:00 -0700 2008</read_at>
  <date_added>Tue Oct 16 09:59:54 -0700 2007</date_added>
  <date_updated>Sat Jun 14 10:05:04 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This is the first book I have read on negotiation, and I thought it was helpful.  It is a bit daunting to try to apply all that the author discusses, but I feel if I just used some of what he said it would make me a more effective negotiator.<br/><br/>The Five Steps of Breakthrough Negotiation:<br/>...<a href="http://www.goodreads.com/review/show/7794988">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/7794988]]></url>
</review>
    <review id="6449582">
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    <name><![CDATA[Kelly]]></name>
    <location><![CDATA[De Pere, WI]]></location>        
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  <read_at>Sun Jan 01 00:00:00 -0800 2006</read_at>
  <date_added>Wed Sep 19 12:22:14 -0700 2007</date_added>
  <date_updated>Wed Sep 19 12:45:41 -0700 2007</date_updated>
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    <body><![CDATA[I read this book for a Conflict Resolution class and as a result, conducted a light seminar on its lessons at my workplace.  Though some of the content was pretty intuitive (paraphrase, make &quot;I&quot; statements, ask open ended questions), the authors sprinkled in enough case studies, pop cultur...<a href="http://www.goodreads.com/review/show/6449582">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/6449582]]></url>
</review>
    <review id="77054682">
    <user id="2361187">
    <name><![CDATA[Shawn]]></name>
    <location><![CDATA[The United States]]></location>        
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  <title>Getting Past No: Negotiating with Difficult People</title>
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    <rating>5</rating>
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  <read_at>Sat Nov 07 00:00:00 -0800 2009</read_at>
  <date_added>Sat Nov 07 18:09:22 -0800 2009</date_added>
  <date_updated>Sun Nov 15 12:30:04 -0800 2009</date_updated>
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    <body><![CDATA[While abridged, the audio version of this book is an excellent two hour summary of ethical negotiation techniques.<br/><br/>free, full-book summaries:<br/><a rel="nofollow" target="_blank" href="http://en.wikipedia.org/wiki/Getting_past_No" title="http://en.wikipedia.org/wiki/Getting_past_No">http://en.wikipedia.org/wiki/Getting_pas...</a><br/><a rel="nofollow" target="_blank" href="http://www.beyondintractability.org/booksummary/10438/" title="http://www.beyondintractability.org/booksummary/10438/">http://www.beyondintractability.org/book...</a>]]></body>
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    <review id="73732301">
    <user id="1430622">
    <name><![CDATA[Laura]]></name>
    <location><![CDATA[Newtown, CT]]></location>        
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  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
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    <rating>5</rating>
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  <read_at>Tue Oct 06 00:00:00 -0700 2009</read_at>
  <date_added>Wed Oct 07 07:37:10 -0700 2009</date_added>
  <date_updated>Wed Oct 07 07:37:52 -0700 2009</date_updated>
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    <body><![CDATA[I finished this book like 5 weeks early... it was required reading for negotiations class.  Again, a well done, useful book with lots of interesting examples. ]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/73732301]]></url>
</review>
    <review id="47281354">
    <user id="212124">
    <name><![CDATA[Beth]]></name>
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    <rating>4</rating>
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  <read_at>Sun Feb 15 00:00:00 -0800 2009</read_at>
  <date_added>Mon Feb 23 12:49:33 -0800 2009</date_added>
  <date_updated>Mon Feb 23 12:50:45 -0800 2009</date_updated>
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    <body><![CDATA[Great strategies here and a nice quick read. Nothing earth shattering here, but as a salesperson, I found it valuable.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/47281354]]></url>
</review>
    <review id="44715111">
    <user id="1967680">
    <name><![CDATA[Ming]]></name>
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    <rating>4</rating>
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  <read_at>Thu Jan 01 00:00:00 -0800 2004</read_at>
  <date_added>Wed Jan 28 19:51:22 -0800 2009</date_added>
  <date_updated>Wed Jan 28 19:51:43 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[A must for students of negotiation]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/44715111]]></url>
</review>
    <review id="76179444">
    <user id="534526">
    <name><![CDATA[Robert]]></name>
    <location><![CDATA[Syracuse, UT]]></location>        
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  <read_at>Wed Dec 02 00:00:00 -0800 2009</read_at>
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  <date_updated>Wed Dec 02 20:59:36 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Much more than a &quot;business&quot; book, Getting Past No has opened my eyes to how to better negotiate in all aspects of life.  <br/><br/>I would highly recommend this book to anyone who deals with people.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/76179444]]></url>
</review>
    <review id="32635158">
    <user id="374427">
    <name><![CDATA[Adrienne]]></name>
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</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
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      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Nov 16 00:00:00 -0800 2008</read_at>
  <date_added>Thu Sep 11 15:21:12 -0700 2008</date_added>
  <date_updated>Sun Nov 16 22:17:47 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This is a great book and is very compact, a fast read.  If you want to know the basics of negotiation, here is it.  After reading several books on the subject, this one still had some good information in it and gave it in a way that helped me understand concepts even better.  It makes me want to rea...<a href="http://www.goodreads.com/review/show/32635158">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/32635158]]></url>
</review>
    <review id="11950672">
    <user id="753442">
    <name><![CDATA[Lily]]></name>
    <location><![CDATA[Albany, NY]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/753442-lily]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1200586434p3/753442.jpg]]></image>
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  <isbn13>9780553371314</isbn13>
  <ratings_count type="integer">119</ratings_count>
  <text_reviews_count type="integer">23</text_reviews_count>
  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
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    <rating>5</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[EVERYONE]]></recommended_for>
  <recommended_by><![CDATA[my mediator]]></recommended_by>
  <read_at>Sat Jul 01 00:00:00 -0700 2006</read_at>
  <date_added>Tue Jan 08 04:58:19 -0800 2008</date_added>
  <date_updated>Tue Jan 08 05:00:06 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This book may be one of the most personally meaningful books i have ever read.  It has shown me an entirely new way to negotiate with people (especially difficult people) to create mutually beneficial solutions.  The information in this book could help a LOT of people.  READ IT!]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/11950672]]></url>
</review>
    <review id="14960831">
    <user id="875379">
    <name><![CDATA[Brian]]></name>
    <location><![CDATA[Fairfax, VA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/875379-brian]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1202864023p3/875379.jpg]]></image>
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  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>5</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="leadership" />
      </shelves>
  <recommended_for><![CDATA[anyone doing negotiating]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Fri Feb 01 00:00:00 -0800 2008</read_at>
  <date_added>Fri Feb 08 21:28:10 -0800 2008</date_added>
  <date_updated>Fri Feb 08 21:30:13 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[I read it before for a class.  Reading it again was imensely helpful.  It may become a book I ready every year or at least every other as so much in relationships depends on getting to root interests rather than settling on intially thought up solutions/ends.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/14960831]]></url>
</review>
    <review id="21579807">
    <user id="165435">
    <name><![CDATA[Jessica]]></name>
    <location><![CDATA[Charlestown, MA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/165435-jessica]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1217957941p3/165435.jpg]]></image>
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  <text_reviews_count type="integer">23</text_reviews_count>
  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>3</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sat Mar 01 00:00:00 -0800 2008</read_at>
  <date_added>Sun May 04 12:36:13 -0700 2008</date_added>
  <date_updated>Sun May 04 12:39:37 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[Quick, interesting read about how to successfully negotiate.  The book reads like a list of &quot;to remember&quot; bullet points but there is definitely good, memorable advice throughout. Give it a read beofre you ask for that raise..]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/21579807]]></url>
</review>
    <review id="32759685">
    <user id="1503624">
    <name><![CDATA[Debbie]]></name>
    <location><![CDATA[Austin, TX]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1503624-debbie]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1220790359p3/1503624.jpg]]></image>
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  <id type="integer">228331</id>
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  <text_reviews_count type="integer">23</text_reviews_count>
  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sat Sep 13 05:12:42 -0700 2008</date_added>
  <date_updated>Sat Sep 13 05:15:43 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[If you liked Getting to Yes and need a refresher, this is a good choice.  The BATNA/ preparation worksheet and Analytical Contents in the back are also a good reference if short on time.  ]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/32759685]]></url>
</review>
    <review id="70885551">
    <user id="52521">
    <name><![CDATA[Angela]]></name>
    <location><![CDATA[Brantford, ON, Canada]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/52521-angela]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1224285307p3/52521.jpg]]></image>
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    <book>
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  <isbn>0553371312</isbn>
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  <ratings_count type="integer">119</ratings_count>
  <text_reviews_count type="integer">23</text_reviews_count>
  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="non-fiction" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Oct 18 00:00:00 -0700 2009</read_at>
  <date_added>Fri Sep 11 15:25:15 -0700 2009</date_added>
  <date_updated>Thu Oct 22 09:13:27 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This is going on my 'to-buy' list - I think a periodic re-read could be helpful.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/70885551]]></url>
</review>
    <review id="28069932">
    <user id="75671">
    <name><![CDATA[Gerald]]></name>
    <location><![CDATA[Santa Monica, CA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/75671-gerald]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1214245337p3/75671.jpg]]></image>
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    <book>
  <id type="integer">228331</id>
  <isbn>0553371312</isbn>
  <isbn13>9780553371314</isbn13>
  <ratings_count type="integer">119</ratings_count>
  <text_reviews_count type="integer">23</text_reviews_count>
  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>5</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[anyone who wants to get something]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Thu Nov 01 00:00:00 -0700 2007</read_at>
  <date_added>Wed Jul 23 11:25:00 -0700 2008</date_added>
  <date_updated>Wed Jul 23 11:28:56 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[In contrast to the companion book Getting to Yes, the emphasis in this one is how to pull a nasty adversary into a more constructive dialogue with you.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/28069932]]></url>
</review>
    <review id="11948886">
    <user id="144593">
    <name><![CDATA[Chris]]></name>
    <location><![CDATA[Cambridge, MA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/144593-chris]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1182447772p3/144593.jpg]]></image>
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  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>3</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Fri Feb 29 00:00:00 -0800 2008</read_at>
  <date_added>Tue Jan 08 03:01:56 -0800 2008</date_added>
  <date_updated>Tue Mar 04 06:19:42 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This book a little plastic in presentation, but ultimately a good revisit on how to handle difficult people.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/11948886]]></url>
</review>
    <review id="9294525">
    <user id="628471">
    <name><![CDATA[Hillary]]></name>
    <location><![CDATA[Torrance, CA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/628471-hillary]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1221360037p3/628471.jpg]]></image>
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    <book>
  <id type="integer">228331</id>
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  <text_reviews_count type="integer">23</text_reviews_count>
  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>3</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[anyone in business or HR]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Thu Nov 01 00:00:00 -0700 2007</read_at>
  <date_added>Sun Nov 18 21:08:56 -0800 2007</date_added>
  <date_updated>Sun Nov 18 21:08:56 -0800 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[Not quite as good as the companion Getting To Yes, but valuable for anyone who has to negotiate anything.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/9294525]]></url>
</review>
    <review id="17053238">
    <user id="268137">
    <name><![CDATA[Josh]]></name>
    <location><![CDATA[moscow, Russian Federation]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/268137-josh]]></url>
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  <title>Getting Past No: Negotiating Your Way from Confrontation to Cooperation</title>
  <average_rating>3.65</average_rating>
  <image_url>http://photo.goodreads.com/books/1172885689m/228331.jpg</image_url>
  <link>http://www.goodreads.com/book/show/228331.Getting_Past_No_Negotiating_Your_Way_from_Confrontation_to_Cooperation</link>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Fri Feb 01 00:00:00 -0800 2008</read_at>
  <date_added>Wed Mar 05 00:07:04 -0800 2008</date_added>
  <date_updated>Wed Mar 05 00:07:51 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[i needed this. i work with a really challenging person. it helps. my colleagues wanted to read it too.]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/17053238]]></url>
</review>
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