Goodreads helps you keep track of books you want to read.
Start by marking “Beyond Heroes: A Lean Management System for Healthcare” as Want to Read:
Beyond Heroes: A Lean Management System for Healthcare
Enlarge cover
Rate this book
Clear rating
Open Preview

Beyond Heroes: A Lean Management System for Healthcare

by
3.9  ·  Rating Details ·  21 Ratings  ·  2 Reviews
Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, ...more
Kindle Edition, 200 pages
Published May 9th 2014 by ThedaCare Center for Healthcare Value
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about Beyond Heroes, please sign up.

Be the first to ask a question about Beyond Heroes

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-50)
filter  |  sort: default (?)  |  Rating Details
Greg D Gerard
Jan 30, 2015 Greg D Gerard rated it it was amazing
Excellent read!

I enjoyed the level of detail provided in describing their management system. Thank goodness for the highlighter tool on my kindle! Lots of great takeaways!
Rhonda Sue
Apr 09, 2015 Rhonda Sue rated it liked it
This book was ok-but I did learn about Lean principles and Theda Care. I am in the medical field and am busy reading all these books on how to improve the system.
Rai
Rai rated it liked it
Jan 24, 2016
Pieter Willems
Pieter Willems rated it liked it
Jan 18, 2016
Justin Self
Justin Self rated it really liked it
Oct 13, 2015
Elmo3rd
Elmo3rd rated it liked it
Jul 09, 2015
Ashley Comproni
Ashley Comproni rated it did not like it
Oct 04, 2015
Lisa
Lisa rated it really liked it
Jun 06, 2016
Jane
Jane rated it it was amazing
Mar 08, 2016
Kevin Hintzman
Kevin Hintzman rated it it was amazing
Jan 15, 2016
Julia Swanson
Julia Swanson rated it really liked it
Jul 31, 2016
Thaweepong Pajareya
Thaweepong Pajareya rated it it was amazing
Mar 31, 2016
Daphne
Daphne rated it really liked it
Aug 05, 2016
Ramesh
Ramesh rated it liked it
Jun 28, 2016
Brad Jackson
Brad Jackson rated it it was amazing
Jul 24, 2016
Daniel Quinn
Daniel Quinn rated it liked it
Oct 17, 2016
Whitney
Whitney rated it really liked it
Mar 28, 2016
BambooJoe
BambooJoe rated it it was amazing
Oct 22, 2015
Tuuli
Tuuli rated it really liked it
Mar 19, 2016
Winsley Jerauld
Winsley Jerauld rated it it was amazing
Mar 06, 2016
Joanie Bondrowski
Joanie Bondrowski rated it really liked it
Nov 12, 2015
Jody
Jody is currently reading it
Jun 19, 2014
Joe Lucas
Joe Lucas marked it as to-read
Aug 16, 2014
Lauri
Lauri marked it as to-read
May 21, 2015
Michelle Murray
Michelle Murray marked it as to-read
Jun 01, 2015
Annette Ouellette
Annette Ouellette is currently reading it
Jun 07, 2015
Herbert R Ingram II
Herbert R Ingram II is currently reading it
Jun 27, 2015
Bob Wallner
Bob Wallner marked it as to-read
Jun 30, 2015
Jen
Jen is currently reading it
Jul 19, 2015
Marc
Marc marked it as to-read
Aug 04, 2015
Gee Helen
Gee Helen marked it as to-read
Aug 09, 2015
Erin
Erin marked it as to-read
Aug 21, 2015
Natasha
Natasha marked it as to-read
Dec 05, 2015
Diane
Diane marked it as to-read
Jan 01, 2016
Cheryl Karo
Cheryl Karo marked it as to-read
Jan 09, 2016
Liesel Delamater
Liesel Delamater marked it as to-read
Jan 14, 2016
Krista
Krista marked it as to-read
Jan 15, 2016
Nicholas Honeck
Nicholas Honeck is currently reading it
Jan 20, 2016
Dru MacPherson
Dru MacPherson marked it as to-read
Feb 04, 2016
Cathy
Cathy is currently reading it
Mar 22, 2016
Katie Scarlett
Katie Scarlett marked it as to-read
Apr 06, 2016
Karenanne Swift
Karenanne Swift marked it as to-read
Apr 07, 2016
Steven
Steven added it
Apr 23, 2016
Jef
Jef marked it as to-read
Apr 26, 2016
Chris
Chris is currently reading it
Apr 26, 2016
There are no discussion topics on this book yet. Be the first to start one »

Share This Book



“Knowing this, I have watched with great interest as Kim Barnas and her team at ThedaCare hospitals in Wisconsin worked at transforming their culture by redesigning the system of daily management. After two years of experimentation, discussion, and study, they found a more deliberative approach to leading a lean healthcare system. By changing the expectations of what managers and frontline supervisors actually do each day, Kim and her team pushed the roots of lean deeper into the organization. This encouraged new ways of thinking, which led to new behaviors. Instead of adding continuous improvement to the list of manager’s duties, improvement became the organizing principle of their work. Thus, a new management system emerged and it was clear that this was the secret sauce that so many had been seeking. Kim discovered that changing a leader’s work content changed the leader as well. From frontline supervisors to top executives, new management duties encouraged everyone to become more respectful, improvement focused, and process orientated. Instead of managing by exception—running after today’s unique emergency—they fixed processes. They standardized processes. In doing so, more improvements to clinical processes remained in place. Projects initiated by frontline caregivers were aligned with the hospital’s major initiatives and relevant to the unit or clinic. Continuous improvement became the working method instead of the extra task.” 0 likes
“Figure 7. New Improvement Opportunity form” 0 likes
More quotes…