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Fierce Conversations

3.99  ·  Rating Details  ·  2,308 Ratings  ·  221 Reviews
Fierce Conversations is a way of conducting business. An attitude. A way of life. Susan Scott has spent sixteen years training clients in the art of fierce conversations, empowering them to achieve exceptional results through successful communication. Now she brings her expertise to readers everywhere.

Fierce Conversations illuminates the path to a new degree of authentici
Hardcover, 288 pages
Published September 16th 2002 by Viking Adult (first published 2002)
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Sep 24, 2012 Jan rated it it was amazing  ·  review of another edition
Shelves: 2012
Of all the professional books I've read in my life, this is the one I would list at the very top, as the one I should have read 27 years ago as I was just launching a career in educational leadership. No, let me take that back. This is the book I should have read 33 years ago when I became a mother. Hmmmmm.... In fact, this is the book I should have read 40 years ago as I was launching my first marriage. Wait--let me try one more time: This is the book I should have read 50 years ago as I began ...more
Aug 26, 2009 Meghan rated it really liked it  ·  review of another edition
The ideas and action items provided in this book were thought-provoking and helpful; however, I felt most of the examples were tailored to readers in management roles at companies. I just couldn't relate to those ideas (hence the 4 instead of 5 star rating).

The stories and information I could relate to were fantastic, if shocking. It was hard to sit and honestly think about how I have conversations with people. I realized a lot of the time I am practicing bad conversation tactics and enter with
Ben Lall
Jun 13, 2009 Ben Lall rated it it was amazing  ·  review of another edition
Shelves: relationships
I discovered this book while browsing through the shelves at the Chapters bookstore at 401 and Kennedy in Toronto. As I flipped through the book I came across this snippet that mentioned a newly married couple. The first weekend the wife wanted to talk about their relationship, the husband relented. The next weekend once again the wife wanted to sit and talk about their relationship, the following weekend it was the same thing. Now the man began to wonder 'Hey this is not what I want.' 'What's g ...more
Jen Schroeder
This is one that the "leadership team" recently read at work. I usually try to read those pretty quick so that I know what management may be trying on us next.... :)

Anyway, at first I thought it was going to be a pretty boring and standard "well duh" management book - i.e. have "real" and "honest" conversations at work and it will be more productive for all involved..... Which was, well, pretty much what it was.

However, I did get a couple of gems out of it here and there, so I would recommend i
Alissa Thorne
This book is probably better than I think it is. To me, there is no great revelation in the importance of having fiercely authentic conversations. Moreover, I feel that the language was targeted at a different audience. As a result, while all of the ideas were generally agreeable, there was very little that really resonated with me personally.

My opinion may have also been heavily influenced by the voice of the author who did the reading. The so earnest and maternal intonation just rubbed me the
Amanda Samaha
Feb 06, 2014 Amanda Samaha rated it really liked it  ·  review of another edition
This book was recommended as a good read if you liked "Lean In" by Sheryl Sandberg. Although I didn't like it as much as Sandberg book, Scott's principles for having real, focused, and direct conversations with people spoke to me. The book was a bit repetitive and I found some of the anecdotes hard to relate to because so many of them were about CEOs of companies. However, I began to appreciate the idea that, no matter what level you are in at a company, school, or organization; your voice is im ...more
Oct 21, 2008 Anne rated it did not like it  ·  review of another edition
Shelves: 2008
Ugh, this was a hard book to get through. There are too many ideas, it's hard to pick out one that will work. Also, this lady thinks she's awesome and wants to tell you all about how awesome she is. She isn't awesome.
Aug 02, 2015 Brandon rated it it was amazing  ·  review of another edition
Incredibly insightful. After reading I've decided to buy a copy for each of my coworkers for christmas. Thank you Susan Scott!
Jul 07, 2013 Cheryl rated it it was amazing  ·  review of another edition
Shelves: leadership-books
Phenomenal! One of the best books I've ever read on leadership. It will go on my "read once-a-year" list for sure.

This book is practical, practical, practical. She gives amazing tips and assignments to help you assimilate the information into your mind, heart and life. So good.

A fierce conversation is not a mean conversation. It is "one in which we come out from behind ourselves into the conversation and make it real." "In a fierce conversation there is neither a struggle for approval nor an att
Jul 26, 2012 Carrie rated it really liked it  ·  review of another edition
Fierce Conversations, Inc is a company that works with business and industry CEOs to help them be more effective leaders and build more effective teams. Over the years, workshop attendees encouraged Susan Scott, the CEO of the company, to publish a book to spread her message and help more people engage in “fierce conversations.” To clarify, “fierce conversations” are not yelling, screaming, throwing matches. They are not verbal battles. “Fierce conversations” are robust, intense, passionate, aut ...more
Dec 07, 2012 Donna rated it really liked it  ·  review of another edition
Scott puts forth some interesting models to use for tough conversations at work, but though she tries hard to advocate for these same type of conversations in personal relationships, I don't agree with her. Being honest, facing tough issues head on with someone, is important in some situations, but you have to know when to back off a bit and Scott advocates going directly, hard forward all the time it seems.

I did find some of her models helpful for the times when you need to face tough conversat
John Overman
Sep 28, 2013 John Overman rated it it was amazing  ·  review of another edition
I had the great pleasure of listening to this audiobook while driving to and from work.

Susan Scott provides a comprehensive approach to having meaningful dialogue with others "one conversation at a time." She identifies seven key principles and illustrates each with real-life examples. In one case, a CEO must confront his sales team in order to increase collective aims without discouraging individual competitiveness. In another case, Susan herself shares a unique insight while working as a secre
Margaret Zhang
Dec 08, 2012 Margaret Zhang rated it really liked it  ·  review of another edition
Recommends it for: Anyone! And especially leaders or leaders-in-training
A quick, easy, but nonetheless worthwhile read. The basic premise is that each relationship is made up almost solely of the conversations between the parties. The rest of the book tells you how to make those conversations ones that promote integrity and authenticity.

Since I read it without trying too hard too put it into practice right away, the immediate effect is limited on whether its principles and techniques are effective. My hunch is that they are very effective... For me, having read quit
Read parts of it as a curriculum requirements. it force you to questions your entire life and makes you feel unease to do so if your it already lost its balance. Any book that does this is worth reading!!!! I cant wait to re-read it in better situations!
Lee Anne
A so-so business/personal relationship book that encourages you to be completely honest and ask probing questions to get to the real issue in your conversations with others. A little touchy feely, easier said than done (on the honesty part, anyway), but it did give me some good ideas for asking the right questions.

The author inserts too much of her life into the advice--it may be easy and affordable for her to take a retreat and really think about things, or wake up at 4 to sip tea and meditate
One of the advantages of having a wife pursue a graduate degree is that you can pick the interesting books to read from her pile of assigned books while bypassing the rest.

When I noticed my wife reading Fierce Conversations, I was immediately interested. The text purported to summarize author and seasoned facilitator Susan Scott's methods and best practices in helping communicate more effectively, including breaking through on tough, seemingly intractable issues. While Fierce Conversations has c
Aug 29, 2015 Shirley rated it really liked it  ·  review of another edition
I read this because my boss recommended it to our whole staff.

I don't like the title Fierce Conversations. I relate "fierce" to untameable wild beasts. The book defines "fierce" in other terms. I'm sure the title draws readers but I would prefer a title that promotes tactful and productive converstions.

A few comments that drew my attention while reading follow.

A conversation isn't I'll talk, you listen. There needs to be interplay between the conversants in order to solve problems.

Principal 7
Ashley Maden
Apr 10, 2016 Ashley Maden rated it it was amazing  ·  review of another edition
This book covers seven principles of fierce conversations. By fierce conversations she explains that they are not "fierce" in a negative or overpowering way but in more of a productive and meaningful sense. This provides some great perspectives on how we interact with each other in many roles including our professional lives, relationships, friendships, etc. and how we can make our conversations in those areas most meaningful, positive and productive. She talks a lot about examining the reality ...more
This is one of those business books handed out to employees at companies where such books get handed out because each change of leadership requires a new bible to be read by the Kool Aid drinkers. It seems to serve a purpose for employees who love to talk about themselves, which is about 98% of working Americans. There are Samurai Games and Mineral Rights conversations, but I basically lost interest in the self-absorption.

I wonder if anyone has completed a fully researched comparison of the rise
Lê Phúc
Oct 01, 2014 Lê Phúc rated it it was amazing  ·  review of another edition
This is one of the book for which I have rated 5 stars, and only after 2 chapters. The rest of the book doesn't prove my instinct wrong. There are a lot of insights in this book and also a lot of obvious things that we intuitively ignore now being reviewed in a different way. The value of this book to enriching relationships could be compared to the famous "How to win friends and influence people" written by Dale Carnegie. This is the kind of book that you can not possibly finish in 1 day becaus ...more
Feb 01, 2014 Frank rated it really liked it  ·  review of another edition
"While no single conversation is guaranteed to change the trajectory of a career, a business, a marriage, or a life, any single conversation can."

This quote shows the emphasis Susan Scott's book places on the important role conversations have in our lives. The book might better be named authentic conversations as the goal is not to make us fierce in the sense of that word's usual connotations. Instead, the author emphasizes truly being present to the person you are speaking with and honoring the
I thought this book would be deeper than it was. Conversations are the fabric of our lives and of leadership, and while she offers some anecdotes, some basic formulas, and a few good lines and quotes, I wish she had gone a little deeper. But such is the nature of these self-help managerial culture books. They have one technique to sell and while it offers some constructive advice, there is no cure all for everything that ills an organization, regardless of what the blurbs say.

Is it worth a read?
Donna Gregorio
Jan 14, 2015 Donna Gregorio rated it did not like it  ·  review of another edition
This book recommends that your conversations be serious and forthright and filled with meaning. If all of my conversations were like that, I don't think anyone would want to talk to me. Too serious all the time, not sure I could handle it. The author gives examples of people who live their lives with some level of "fake" ness and are unhappy. That has nothing to do with fierce conversations. That has more to do with their ability to mask themselves from their true feelings. There are some nugget ...more
Mar 28, 2016 Kate rated it really liked it  ·  review of another edition
This is an extremely well written self help book which is disguised as something aimed for use in business. Instead, it is about communicating better in all aspects of your life, both at work and at home. I think it is a potentially life changing book, if you focus on the exercises and changing your practice. Some of the advice is a little bit dangerous in my view, and I occasionally felt that it was crossing into "how to be a therapist in all of your relationships" territory, although the autho ...more
Mar 12, 2015 Maria rated it really liked it  ·  review of another edition
Fierce Conversations is a good book for me to read (and read again) because I naturally avoid conflict and difficult conversations. I appreciate the step-by-step suggestions for guiding such conversations, and I like that Susan Scott relates the same skills to both business and personal conversations. Unfortunately, the majority of the anecdotes that illustrate these skills involve business situations, and most of those involve a leader initiating a conversation with his or her employees. It wou ...more
May 24, 2014 Hans rated it really liked it  ·  review of another edition
The format of the book didn't always work for me and I probably rushed my reading a bit too much--so that I could get the book back to the library on time. (Almost used the word "but" and will try to avoid that in this write-up.) There are definitely some good ideas and Scott gives space to explain much of how her work has evolved. I liked that she gave credit to others for their ideas and for their place in her work. There is a lot worth reviewing and I think it will take more than one reading ...more
Jun 14, 2013 Kris rated it really liked it  ·  review of another edition
I was looking for information to help my team and myself hone communication skills in the workplace. This book is so much more. Susan Scott is insightful, sharing her experiences in the field providing a path to better conversations. Her work is helpful to all people looking to expand interpersonal relationships.

The book includes opportunities to reflect on the reading and practice the work. The simple practice of exchanging "and" for "but" softens the conversation without losing the message. T
Tracey Allen at Carpe Librum
I just finished reading Fierce Conversations and it was really quite good. 'Fierce conversations is a style of conducting business, an attitude, a way of life'. Susan Scott is a Communications expert and has spent 16 years helping clients improve their conversations, and the book contains many case studies from CEOs who have engaged her services. Many of these were quite entertaining, and great eye openers.

Much of the book is guff, but there are pearls of wisdom scattered amongst the pages, and
"Fierce Conversations" would fit comfortably on the shelf beside "Change Anything: The New Science of Personal Success" and "Never Eat Alone".

By 'fierce conversations' the author is referring to conversations people need to have in order for relationships and projects to move forward in a desirable way. The opposite of a 'fierce conversation' would be stuffing it and trying to get by, or having conversations that don't say what needs to be said in a productive way.

The author is a consultant to
Feb 20, 2014 Cynthia rated it really liked it  ·  review of another edition
The premise of the book is that our lives succeed or fail one conversation at a time. What if every conversation you had was one in which you were grounded in reality (not life as it could/should/might be but as it is), you spoke authentically and with responsibility for the powerful impact your words have, and were willing to really listen to what the other person said? The book provides skills (and homework!) to help make such conversations possible.
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Goodreads Librari...: Re-assign to correct author and combine editions 3 11 Oct 10, 2015 11:04PM  
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