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Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict
The potential for conflict exists in every interaction. But when one doesn't know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome. In this powerful and practical guide, author Gini Graham ...more
Paperback, 224 pages
Published October 1st 2007 by AMACOM/American Management Association
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Gini has published over 50 books with major publishers, including books on work relationships, professional and personal development, creativity, law, criminal justice, recreation and leisure, popular culture, and social trends. She writes a blog and column dealing with these topics and has been a guest on 100s of radio and TV talk shows, including Oprah, Good Morning America, CNN, and the O'Reill ...moreMore about Gini Graham Scott...