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Fatal Illusions

3.5  ·  Rating Details ·  4 Ratings  ·  1 Review
People -- and their companies -- can get stuck in old patterns and outdated perceptions. Their behavior is often based on what they want to be true about their business or the marketplace, rather than what is actually true. Illusions such as these run rampant in organizations: "Of course our people understand what's important".

"Everybody knows what quality is".

"We don't ne
Hardcover, 240 pages
Published June 4th 1997 by Amacom
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Alejandro Teruel
Apr 01, 2015 Alejandro Teruel rated it liked it
Shelves: usb, gerencia
This is the kind of management book which may or may not be of use to a specific reader, depending on his experience and the context he is living through, which is why I hesitated between giving it two or three stars.

The book is divided into three sections. Section one is a cursory, shallow, disappointing and very skippable introduction to the concept of illusions in three chapters: (1) what are illusions, (2) why we "buy in" to illusions and (3) harmless, hurtful and fatal illusions. If you dec
Bob Steele
Bob Steele rated it it was amazing
Mar 24, 2013
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Mar 16, 2008
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