The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts
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The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts

3.62 of 5 stars 3.62  ·  rating details  ·  13 ratings  ·  2 reviews
With real case studies and step-by-step guidance, The Relationship Edge in Business shows you how to: Develop the right mindset�understand that personal relationships are vital to business success Ask the right questions�discover the common ground you share with others Do the right thing�be truthful and straightforward or you�ll undermine the goodwill you�ve work...more
Hardcover, 256 pages
Published April 2nd 2004 by Wiley (first published 2004)
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Amy
This book takes the abstract art form involved in establishing new relationships and breaks the process down into specific measurable objectives. It provides an invaluable tool/mechanism for managers who are looking to measure and therefore boost work performance in the area of sales. This tool/mechanism also provides a conceptual framework for managers to train and coach those who want to improve their ability to make new business contacts and connections. Because there is an abundance of books...more
Breffni Fox
Very sound pragmatic ideas. Practical common sense.
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The Relationship Edge: The Key to Strategic Influence and Selling Success Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy The Relationship Edge: Rahasia Sukses Menjual dan Memengaruhi Orang Lain

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