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The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods
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The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods

3.5 of 5 stars 3.50  ·  rating details  ·  2 ratings  ·  1 review
Documents the many successes of the Pittsburgh Regional Health Initiative (PRHI) member hospitals, who have successfully applied industrial principles that make patients safer and employees more satisfied.
Hardcover, 224 pages
Published December 13th 2007 by Productivity Press (first published November 30th 2007)
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Tama
Nov 30, 2013 Tama added it
Shelves: gave-up-on
Haven't picked this one up in a while. I liked the fact that their benchmark was 100% quality. Didn't settle for anything less!
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