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21st out of 40 books
—
23 voters
Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies)
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
Filled with real-world experience and a we...more
Paperback, 576 pages
Published
April 22nd 2003
by Morgan Kaufmann
(first published April 8th 2003)
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Very dry and difficult to stay awake. It did have useful examples, but not as useful outside of computer/web research, tho its applicable. Of course, some of my anxiety towards the book could be related to my overwhelming frustration with the class requiring I read it.
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This book was invaluable to me the summer I was nearly-singlehandedly planning and conducting user testing for an organization. Each chapter covers a different user research method, and does so in a practical, straight-forward way with many examples and suggestions. I followed his guidelines for how to recruit and schedule users, conduct interviews, and do the analysis, and our user test was very successful as a result. Even now, this continues to be a great handbook, as I use it often as a refe...more
Dec 15, 2008
Brenda
marked it as to-read
Kris B gave this 5 stars
A good reference work.
Comprehensive approach for conducting user research.
One of the best user research books I have seen.
Still the best all around introduction to user research out there.
Ahhh, it only took 445 pages to decide that looking at the literature is an important first step in user research.
Otherwise, solid and useful, but Kuniavsky's need to try to put humor into this is painful. . . absolutely painful.
Otherwise, solid and useful, but Kuniavsky's need to try to put humor into this is painful. . . absolutely painful.
Patrick recommendation
Jun 09, 2013
Sherah
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Jun 03, 2013
Pansypanda
is currently reading it
May 29, 2013
Richard Hatton
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May 13, 2013
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Alex Lumley
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May 08, 2013
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May 08, 2013
Dan Goodwin
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May 04, 2013
Cheryl
marked it as to-find-a-copy
Apr 19, 2013
Joe Lanman
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Apr 17, 2013
Autumn Rennie
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