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50 Powerful Ideas You Can Use to Keep Your Customers

3.86  ·  Rating Details ·  14 Ratings  ·  2 Reviews
Designed to get all managers and employees thinking about the little things that can be done to encourage customer loyalty and improve service.
Paperback, 158 pages
Published January 1st 2002 by Career Press (first published January 10th 1992)
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aaron
May 03, 2012 aaron rated it it was ok
meh...not really my type of read but i needed to read it for work. it is good for those who haven't read any of these ideas before...but i've heard them throughout my time studying communications in college. understand that the ideas are very good in this book...i just wasn't into it.
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