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Front Office Operations
 
by
Michael L. Kasavana
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Front Office Operations

4.43  ·  Rating Details ·  7 Ratings  ·  0 Reviews
Hospitality students and front office managers and staff members will learn how to organize, perform, and evaluate hotelfront office functions. Relationships between departments, technological advances, and front office tools are explained in chapters on areas such as reservations, front office accounting, and human resources. Although the book concentrates on many technic ...more
Paperback, 435 pages
Published October 1st 1991 by Amer Hotel & Motel Assn
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