Itil Foundation Complete Certification Kit - Fourth Edition: Study Guide Book and Online Course
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Itil Foundation Complete Certification Kit - Fourth Edition: Study Guide Book and Online Course

4.0 of 5 stars 4.00  ·  rating details  ·  5 ratings  ·  1 review
ITIL Foundation Complete Certification Kit - Fourth Edition: Study Guide Book and Online Course
ebook, 339 pages
Published October 24th 2012 by Emereo Publishing
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Danial
I can't categorically state that I will be able to pass the ITIL Foundations exam based solely on this book; but it definitely gave me the tools to understand what questions to start asking and where to spend more time studying.

It gets a little dry towards the Service Transition stage of the Service Lifecycle, but the authors of this certification kit did a pretty good job of keeping it as interesting as a topic like this could possibly be.
Trisha
Apr 30, 2013 Trisha rated it 4 of 5 stars
Recommends it for: IT Professionals
Excellent study tool, easy to read, great online videos. There are great comparisons to help you better understand the concepts.
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