Goodreads helps you keep track of books you want to read.
Start by marking “42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management” as Want to Read:
42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management
Enlarge cover
Rate this book
Clear rating
Open Preview

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management

0.0  ·  Rating Details ·  0 Ratings  ·  0 Reviews
"'42 Rules for Outsourcing Your Call Center (2nd Edition)'" is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an ...more
Paperback, 2nd Edition, 138 pages
Published November 21st 2012 by Super Star Press (first published September 1st 2011)
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about 42 Rules for Outsourcing Your Call Center, please sign up.

Be the first to ask a question about 42 Rules for Outsourcing Your Call Center

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-31)
filter  |  sort: default (?)  |  Rating Details
Jaime Esper
Jaime Esper rated it really liked it
Oct 11, 2015
Lawrance
Lawrance marked it as to-read
Apr 18, 2013
Cindy Gates
Cindy Gates marked it as to-read
May 01, 2013
Kim Coomey
Kim Coomey marked it as to-read
May 01, 2013
Barry
Barry marked it as to-read
May 01, 2013
Nikki
Nikki marked it as to-read
May 02, 2013
Janet
Janet marked it as to-read
May 02, 2013
Holly
Holly marked it as to-read
May 02, 2013
Tommy Tutone
Tommy Tutone marked it as to-read
May 04, 2013
Alla Dahir
Alla Dahir marked it as to-read
May 05, 2013
Paul
Paul marked it as to-read
May 05, 2013
James
James marked it as to-read
May 06, 2013
Pam
Pam marked it as to-read
May 10, 2013
Barbara Zitsch
Barbara Zitsch marked it as to-read
May 13, 2013
Julie
Julie marked it as to-read
May 14, 2013
Christa Witfoth
Christa Witfoth marked it as to-read
May 17, 2013
Tasha
Tasha marked it as to-read
May 17, 2013
Karen Supinger
Karen Supinger marked it as to-read
May 18, 2013
Rebecca Supinger
Rebecca Supinger marked it as to-read
May 19, 2013
Darcee Kraus
Darcee Kraus marked it as to-read
May 20, 2013
vicks
vicks marked it as to-read
May 23, 2013
Vicky
Vicky marked it as to-read
May 23, 2013
Emmalee Miller
Emmalee Miller marked it as to-read
May 24, 2013
Eileen
Eileen marked it as to-read
May 24, 2013
Kaleen Drake
Kaleen Drake marked it as to-read
May 25, 2013
Renee Booker
Renee Booker marked it as to-read
May 25, 2013
Frances
Frances marked it as to-read
May 28, 2013
Jane
Jane marked it as to-read
May 28, 2013
Jessica Garcia
Jessica Garcia marked it as to-read
May 28, 2013
Nadria
Nadria marked it as to-read
May 28, 2013
There are no discussion topics on this book yet. Be the first to start one »

Share This Book