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  <title><![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]></title>
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    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
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  <recommended_for><![CDATA[fans of Covey's &quot;7 Habits of Highly Successful People&quot; ]]></recommended_for>
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  <read_at>Fri Dec 19 00:00:00 -0800 2008</read_at>
  <date_added>Wed Jan 21 21:14:42 -0800 2009</date_added>
  <date_updated>Wed Jan 21 21:33:10 -0800 2009</date_updated>
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    <body><![CDATA[QBQ (The Question Behind the Question) is a short but powerful book about personal accountability and asking better, more responsible questions. QBQ and personal accountability revolves around stopping &quot;the blame game&quot; and changing people's minds (namely yourself) from asking questions lik...<a href="http://www.goodreads.com/review/show/43891126">more...</a>]]></body>
    
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  <average_rating>3.51</average_rating>
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    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
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    <rating>4</rating>
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  <read_at>Sun Apr 05 00:00:00 -0700 2009</read_at>
  <date_added>Mon Apr 06 10:53:20 -0700 2009</date_added>
  <date_updated>Mon Apr 06 10:59:21 -0700 2009</date_updated>
  <read_count>2</read_count>
    <body><![CDATA[A very quick read, I heard about this on <a href="http://www.goodreads.com/author/show/44526.Dave_Ramsey" title="Dave Ramsey">Dave Ramsey</a>'s radio show. This book is on his list of &quot;must reads&quot; for new employees at his company. While reading it, I realized I had read this before, years ago. How fitting, since the final &quot;chapter&quot; (each chapter is one or two pages l...<a href="http://www.goodreads.com/review/show/51697555">more...</a>]]></body>
    
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      <review>
  <id>52173521</id>
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    <name><![CDATA[Sonja]]></name>
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  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
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    <rating>2</rating>
  <votes>0</votes>
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  <recommended_for><![CDATA[]]></recommended_for>
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  <read_at>Mon Apr 13 00:00:00 -0700 2009</read_at>
  <date_added>Fri Apr 10 06:35:37 -0700 2009</date_added>
  <date_updated>Mon Apr 13 09:57:23 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This book was loaned to me by a co-worker (whose boyfriend apparently lives by the &quot;QBQ&quot;). Very short, very quick read. A little too simplistic. Not anything I haven't heard before. Basically espouses personal accountability. Don't blame other people. Instead of asking negative questions, ...<a href="http://www.goodreads.com/review/show/52173521">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/52173521]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/52173521]]></link>
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      <review>
  <id>66325353</id>
    <user>
    <id>2599286</id>
    <name><![CDATA[Richard]]></name>
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    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
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    <rating>5</rating>
  <votes>0</votes>
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  <recommended_for><![CDATA[]]></recommended_for>
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  <read_at></read_at>
  <date_added>Wed Aug 05 12:51:24 -0700 2009</date_added>
  <date_updated>Wed Aug 05 12:58:29 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This book really helped me see that I have the ability to do something about the problems in my life, beginning with the way I think about them and the questions I ask myself when faced with challenges.  <br/><br/>My only issue with the book is the use of the term &quot;personal accountability&quot;...<a href="http://www.goodreads.com/review/show/66325353">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/66325353]]></url>
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      <review>
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    <name><![CDATA[Theresa]]></name>
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    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
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    <rating>4</rating>
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  <read_at>Thu Jun 05 00:00:00 -0700 2008</read_at>
  <date_added>Thu Jun 05 04:54:00 -0700 2008</date_added>
  <date_updated>Thu Jun 05 04:54:00 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This books talks about recognizing personal accountability in all areas of your life...personally and professionally.<br/><br/>Favorite Quotes:<br/><br/>pg. 23<br/><br/>&quot;How can I do my job better today?&quot;<br/>&quot;What can I do to improve the situation?&quot;<br/>&quot;How can I s...<a href="http://www.goodreads.com/review/show/23753319">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/23753319]]></url>
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    <name><![CDATA[Alissa]]></name>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>4</rating>
  <votes>1</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
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        <shelf name="nonfiction" />
        <shelf name="staff-suggestion" />
        <shelf name="synergy" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Sun Nov 23 21:57:34 -0800 2008</date_added>
  <date_updated>Sun Nov 23 21:58:02 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[I read this because Dave Ramsey mentioned it on his radio show. It’s a slim volume packed with realistic wisdom on taking responsibility and making things happen.<br/><br/>The QBQ has three parts - your question begins with “What” or “How”, contains “I” and focuses on action. It is t...<a href="http://www.goodreads.com/review/show/38505996">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/38505996]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/38505996]]></link>
</review>
      <review>
  <id>18095764</id>
    <user>
    <id>1003450</id>
    <name><![CDATA[Jen]]></name>
    <location><![CDATA[Antioch, TN]]></location>
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  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>5</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
            <shelf name="business" />
      </shelves>
  <recommended_for><![CDATA[Everyone]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Wed Nov 12 00:00:00 -0800 2008</read_at>
  <date_added>Wed Mar 19 08:57:00 -0700 2008</date_added>
  <date_updated>Wed Nov 12 10:59:32 -0800 2008</date_updated>
  <read_count>2</read_count>
    <body><![CDATA[I read this book for the first time a little over a year ago.  At the time, I tried to soak in the message, but since I thought it didn't really apply to me, I think it went in one ear and out the other, so to speak.<br/><br/>Fast forward to today.  This book is required reading for my work, and I...<a href="http://www.goodreads.com/review/show/18095764">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/18095764]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/18095764]]></link>
</review>
      <review>
  <id>39295219</id>
    <user>
    <id>1736582</id>
    <name><![CDATA[Chase]]></name>
    <location><![CDATA[Sandy, UT]]></location>
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  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
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  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Thu Dec 04 10:32:42 -0800 2008</date_added>
  <date_updated>Thu Dec 04 10:35:15 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[Solid book about accountability.  My favorit section was &quot;Beat the Ref.&quot;  I think so many times we look for excuses as to why we didn't succeed when basically it comes down to you and your desire.  Solid, quick read for anyone.  It's like what my dad says &quot;Players miss shots, coaches ...<a href="http://www.goodreads.com/review/show/39295219">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/39295219]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/39295219]]></link>
</review>
      <review>
  <id>80747511</id>
    <user>
    <id>39924</id>
    <name><![CDATA[rob]]></name>
    <location><![CDATA[Provo, UT]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/39924-rob]]></link>
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    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
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  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>3</rating>
  <votes>0</votes>
  <spoiler_flag>true</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Thu Dec 24 00:00:00 -0800 2009</read_at>
  <date_added>Sat Dec 12 06:54:47 -0800 2009</date_added>
  <date_updated>Thu Dec 24 09:19:28 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I'm not sure this needed a whole book written about it. The thesis is fairly simple (not a bad thing), and there were a couple of anecdotes that illustrated the point, but there were also extraneous 'chapters' made up of a single thought.<br/><br/>The point of the book is rather than looking for a...<a href="http://www.goodreads.com/review/show/80747511">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80747511]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80747511]]></link>
</review>
      <review>
  <id>51031823</id>
    <user>
    <id>863276</id>
    <name><![CDATA[Anna]]></name>
    <location><![CDATA[The United States]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/863276-anna]]></link>
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  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>5</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Tue Mar 31 09:49:27 -0700 2009</date_added>
  <date_updated>Tue Mar 31 09:51:01 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Have You Ever Heard Questions Like These?...<br/>&quot;Who Dropped the ball?&quot; &quot;When is the department going to do their job right?&quot; &quot;When are we going to get mroe technology?&quot;<br/>I'm sure you have. Read this book to find out the QBQ...Question Behind the Question.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/51031823]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/51031823]]></link>
</review>
      <review>
  <id>50945015</id>
    <user>
    <id>848792</id>
    <name><![CDATA[Ellyn]]></name>
    <location><![CDATA[Dayton, OH]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/848792-ellyn]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1250125267p3/848792.jpg]]></image_url>
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  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Fri Mar 27 00:00:00 -0700 2009</read_at>
  <date_added>Mon Mar 30 13:09:26 -0700 2009</date_added>
  <date_updated>Mon Mar 30 13:12:29 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This really teaches you personal accountablility. It teaches you that you need to stop saying, &quot;I wish THEY would stop doing that,&quot; or &quot;SHE should help out more,&quot; and start asking the questions, &quot;What can I do to help?&quot; and &quot;How can I change?&quot;]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/50945015]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/50945015]]></link>
</review>
      <review>
  <id>65752069</id>
    <user>
    <id>2221550</id>
    <name><![CDATA[Holly]]></name>
    <location><![CDATA[Pittsburgh, PA]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/2221550-holly-christine]]></link>
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  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
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  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Fri Aug 07 03:40:16 -0700 2009</read_at>
  <date_added>Sat Aug 01 07:19:38 -0700 2009</date_added>
  <date_updated>Fri Aug 07 03:40:16 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I'm reading this book because the corporation that I work for is requiring it. Contrastingly, I just read Unequal Protection, by Thom Hartmann, which shows how corporations have made themselves unaccountable for their actions and are protected by a broken justice system. <br/>Funny, huh? ]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/65752069]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/65752069]]></link>
</review>
      <review>
  <id>57944220</id>
    <user>
    <id>310539</id>
    <name><![CDATA[Cindy]]></name>
    <location><![CDATA[Chester, VA]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/310539-cindy]]></link>
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    <book>
  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
            <shelf name="2009" />
        <shelf name="business" />
        <shelf name="non-fiction" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun May 31 00:00:00 -0700 2009</read_at>
  <date_added>Sun May 31 08:18:44 -0700 2009</date_added>
  <date_updated>Sun May 31 09:51:26 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I had to read this book for a work project but the topic was interesting to me as it's something that I already believe and practice. It's a fast read and you may want to read it twice just to let the message sink in a bit farther; I did.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/57944220]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/57944220]]></link>
</review>
      <review>
  <id>43130528</id>
    <user>
    <id>1760228</id>
    <name><![CDATA[Mary]]></name>
    <location><![CDATA[Greeley, CO]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/1760228-mary]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1228068253p3/1760228.jpg]]></image_url>
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    <book>
  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Mon Jan 12 00:00:00 -0800 2009</read_at>
  <date_added>Thu Jan 15 10:01:06 -0800 2009</date_added>
  <date_updated>Thu Jan 15 10:02:54 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Great fast read about focusing on what you can control, not blaming others or shifting responsibility for things in your life to other people.  This was recommended by my boss, but she got it from a financial planning program.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/43130528]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/43130528]]></link>
</review>
      <review>
  <id>62844929</id>
    <user>
    <id>1130310</id>
    <name><![CDATA[Delcie]]></name>
    <location><![CDATA[Midland, TX]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/1130310-delcie]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1240800886p3/1130310.jpg]]></image_url>
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    <book>
  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>5</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Thu Jul 09 18:25:03 -0700 2009</date_added>
  <date_updated>Thu Jul 09 18:30:40 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I read this book a couple of times every year!  It is a great reminder that the only person I have control over is me!  It also reminds me to take responsibility for my choices.  I seem to need that reminder often.  Great book!  ]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/62844929]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/62844929]]></link>
</review>
      <review>
  <id>38530346</id>
    <user>
    <id>951836</id>
    <name><![CDATA[Andy]]></name>
    <location><![CDATA[Farmington, UT]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/951836-andy]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1205685279p3/951836.jpg]]></image_url>
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    <book>
  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>2</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[Dave Ramsey]]></recommended_by>
  <read_at>Wed Nov 19 00:00:00 -0800 2008</read_at>
  <date_added>Mon Nov 24 08:56:43 -0800 2008</date_added>
  <date_updated>Mon Nov 24 08:56:43 -0800 2008</date_updated>
  <read_count>1</read_count>
    <body><![CDATA[This book has good ideas, although surprisingly short. The QBQ's is a good reminder to us all about personal responsibility. I like the authors charge to each of us to ask &quot;what can I do..&quot; in any instance.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/38530346]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/38530346]]></link>
</review>
      <review>
  <id>10349746</id>
    <user>
    <id>139533</id>
    <name><![CDATA[Greg]]></name>
    <location><![CDATA[Sioux Falls, SD]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/139533-greg]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1229024832p3/139533.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1229024832p2/139533.jpg]]></small_image_url>
  </user>
    <book>
  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>2</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sat Dec 01 00:00:00 -0800 2007</read_at>
  <date_added>Wed Dec 12 19:33:57 -0800 2007</date_added>
  <date_updated>Wed Dec 19 08:05:16 -0800 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[I picked up this book after hearing it mentioned by Dave Ramsey.  The underlying principles are useful, but simple (which is not to say that they're easy).  The book consists mostly of anecdotes reinforcing the three basic guidelines for &quot;Questions behind the Questions&quot; (QBQs):<br/><br/>...<a href="http://www.goodreads.com/review/show/10349746">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/10349746]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/10349746]]></link>
</review>
      <review>
  <id>70666816</id>
    <user>
    <id>93730</id>
    <name><![CDATA[Heather]]></name>
    <location><![CDATA[Oak Park, IL]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/93730-heather]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1201405351p3/93730.jpg]]></image_url>
    <small_image_url><![CDATA[http://photo.goodreads.com/users/1201405351p2/93730.jpg]]></small_image_url>
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    <book>
  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
</book>

    <rating>2</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
        <shelf name="read" />
          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Wed Sep 09 18:48:38 -0700 2009</read_at>
  <date_added>Wed Sep 09 18:46:50 -0700 2009</date_added>
  <date_updated>Wed Sep 09 18:48:38 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[meh. Guess what? You'll succeed more in your career and personal life if you don't blame your problems on other people and instead accept responsibility for your actions. End of book.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/70666816]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/70666816]]></link>
</review>
      <review>
  <id>41999445</id>
    <user>
    <id>1868509</id>
    <name><![CDATA[Katie]]></name>
    <location><![CDATA[Las Vegas, NV]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/1868509-katie]]></link>
    <image_url><![CDATA[http://photo.goodreads.com/users/1237788042p3/1868509.jpg]]></image_url>
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    <book>
  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
  <text_reviews_count type="integer">81</text_reviews_count>
  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1172362132m/168981.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1172362132s/168981.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/168981.QBQ_The_Question_Behind_the_Question_Practicing_Personal_Accountability_in_Work_and_in_Life</link>
  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
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    <rating>2</rating>
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    <body><![CDATA[Had to read it for work. Brought up some good points about customer service and accountability. It's one of those books that you wish THAT GUY in your office would read. ]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/41999445]]></url>
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      <review>
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    <name><![CDATA[Gary]]></name>
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  <id type="integer">168981</id>
  <isbn>0399152334</isbn>
  <isbn13>9780399152337</isbn13>
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  <title>
    <![CDATA[QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life]]>
  </title>
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  <average_rating>3.51</average_rating>
  <ratings_count>247</ratings_count>
  <description>
    <![CDATA[<em>Who Moved My Cheese?</em> showed readers how to adapt to change.  <br/><br/>  &lt;/i&gt;Fish!&lt;/i&gt; helped raise flagging morale.  <br/><br/>  <em>Execution</em> guided readers to overcome the inability to get things done.  <br/><br/>  <em>QBQ! The Question Behind the Question</em>, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.  <br/><br/>     The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.  <br/><br/>  The solution involves an entirely new approach. We can no longer ask, &quot;Who dropped the ball?&quot; &quot;Why can't they do their work properly?&quot; or &quot;Why do we have to go through all these changes?&quot; Instead, every individual has to ask the question behind the question: &quot;How can I improve this situation?&quot; &quot;What can I contribute?&quot; or &quot;How can I make a difference?&quot;   <br/><br/>  Succinct, insightful, and practical, <em>QBQ! The Question Behind the Question</em> provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.]]>
  </description>
  <published>2001</published>
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    <rating>4</rating>
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  <read_at>Mon Jul 13 00:00:00 -0700 2009</read_at>
  <date_added>Tue Jul 14 21:23:26 -0700 2009</date_added>
  <date_updated>Tue Jul 14 21:26:16 -0700 2009</date_updated>
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    <body><![CDATA[This is an easy book to read and a simple concept, which is as the title says, personal accountability.  It took just a couple of hours to read and it was worth the time.]]></body>
    
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