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Six SIGMA in HR Transformation: Achieving Excellence in Service Delivery
Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet your organization's expectations, at a lower cost and with greater efficiency. Examples are drawn from Orion Partners' work using Six Sigma tools with international organiza ...more
ebook, 142 pages
Published June 1st 2010 by Gower Publishing Company
(first published September 28th 2009)
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