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Dirk Zeller
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Telephone Sales for Dummies

3.1  ·  Rating Details ·  10 Ratings  ·  2 Reviews
Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. "Telephone Sales For Dummies" shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide ass ...more
ebook, 292 pages
Published February 9th 2011 by For Dummies (first published November 28th 2007)
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Dave Roberts
Nov 01, 2015 Dave Roberts rated it really liked it  ·  review of another edition
I am reviewing the business book Telephone Sales For Dummies which is a very good book. Obviously this book is aimed at salespeople who do cold calling and have to be on their toes and make a sale. The ghist of this book is most book salespeople who attempt to do the sale do so with a script and have to be careful prospective customers don't trip them up. A lot of these people have to do lots of seminars and courses and the company usually pays for them mostly because they have to make the sale ...more
May 06, 2015 Mel rated it it was ok  ·  review of another edition
The book Telephone Sales for Dummies is like the title said it's a book to teach us the technical part of the telemarketing.

This book is divided into many part the first one is what to do before calling how to organize your work space and time, the second is the call how to talk with people; how to response o bad customer, the thirds part is the sale part how to conclude the sales, and the last part of the book is the negative response how to react how to manage this type of person.

The style of
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