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Information Tasks: Toward a User-Centered Approach to Information Systems
This text discusses the user-centred design of information systems, illustrating that it is not only possible but that it produces usable, effective systems based on users' needs, abilities and preferences. The book summarizes user research, then presents sketches to illustrate how design is linked to research. Also discussed are usable information services and an overview ...more
Hardcover, 324 pages
Published October 1st 1996 by Emerald Group Publishing
(first published January 15th 1996)
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