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How To Handle Tough Situations At Work: A Manager's Guide To Over 100 Testing Situations
by Ros Jay
Whatever the tough situation you face at work, this book gives sound and rationale advice on what to do - and how - to help you tackle those difficult management dilemmas. It's like having someone with 20 years experience sitting by your side.
Published November 5th 2002 by Pearson Professional Education
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